Description
Our client, a leading multi-disciplinary consultancy, has retained our services to recruit an Operations Director. The role will create operational excellence across a business unit of 2,000 staff. It is fundamental to achieving continued growth and profitability of the consultancy.
Responsibilities
* Establish and implement clear operational data and performance metrics to inform and guide business improvement initiatives.
* Identify, share, and embed best practices to enhance operational efficiency and performance.
* Lead the professional technical development and knowledge management capability across the division.
* Oversee and refine the commercial function to support sustained growth, with a strong focus on risk management.
* Promote and embed a culture of Quality, Safety, Security, and Environmental excellence across all operations.
* Coordinate with regional and group-level commercial and operational improvement initiatives.
* Shaping strategies for major opportunities and managing internal agreements with transparency.
Requirements
* Track record of operationally improving B2B service-led businesses with large professional workforce.
* Strong interpersonal and motivational skills, with the ability to unite teams around common objectives and foster collaboration.
* Exceptional operational insight, with the ability to articulate priorities, resolve conflicts, and align stakeholders effectively.
* Robust commercial acumen, with a track record of delivering practical solutions, managing risk, and monitoring performance effectively.