CQC Registered Manager - Domiciliary Care Services
Location: Dartford, Kent
A CQC registered manager has many responsibilities to run a care service safely and effectively. There are specific requirements you must meet as a registered manager under regulation 7. You need to be committed, accountable, and take ownership of your responsibilities seriously. Being a registered manager entails legal responsibilities that can result in prosecution if there are serious breaches.
The main role is the shared responsibility enshrined in law, which registered managers have along with the registered provider (Care Organisation). You are required to ensure your services meet all fundamental standards, regulations, and legislation.
As a CQC Registered Manager, you will be expected to manage one or more regulated activities daily. The CQC will expect you to report and notify them about certain information such as the death of anyone using your service or when there are safeguarding concerns. Failure to perform your role could result in sanctions such as de-registration. You are also expected to be a good communicator, team player, and committed to personal and professional development.
There is an expectation for you to demonstrate how you are a fit person to be a registered manager. Additional requirements include demonstrating your fitness to run your organisation, especially if you are the sole company director for the care service (provider) and the proposed nominated individual.
As a CQC registered manager, you are expected to be of good character, possess management and leadership skills, motivate staff, and delegate whenever appropriate. Staff will expect you to be a positive role model who values them and is committed to their professional development. You must be transparent and have integrity while adhering to both internal and external requirements such as policies and procedures.
Registered managers should have a strategic overview of their organisation, including short and long-term goals. They should market the services and carry out all business functions, including costing services and understanding the impact of changes such as legislation, market, and labour forces. Do not separate the business side of your role, as unsustainable spending can occur.
There must be a continuity plan and risk assessments to reduce the impact of harm to people using the service and the organisation. As a registered manager, you must be responsive and value the contribution of everyone linked with your service. You are responsible for keeping abreast of changes by the CQC and Skills for Care.
Essential Qualifications:
* Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services: This qualification is mandatory for registered managers in England, ensuring they have the necessary knowledge and skills to lead and manage a care service.
Essential Experience:
* Proven Experience in Domiciliary Care: A strong understanding of home care complexities, including care planning, risk assessments, and medication administration.
* Leadership and Management Skills: Ability to lead and motivate a team, delegate tasks, and make sound decisions.
* Regulatory Compliance: Knowledge of CQC regulations, standards, and best practices.
* Financial Management: Understanding of budgeting, financial reporting, and cost control.
* Staff Management: Experience in recruitment, training, supervision, and performance management.
* Communication Skills: Excellent verbal and written communication skills to interact with service users, families, staff, and external agencies.
* Problem-Solving Skills: Ability to identify and resolve issues effectively.
* IT Proficiency: Familiarity with care management software and other relevant IT systems.
Desirable Experience:
* Experience as a Deputy Manager or Senior Care Worker: A solid foundation in frontline care can be beneficial.
* Training and Development Experience: A background in training and developing staff can be valuable.
* Quality Assurance Experience: Knowledge of quality improvement methodologies and auditing.
* Experience in a Specialist Care Setting: Experience in dementia care, mental health care, or other specialized areas.
Salary: between £36,000.00 - £45,000.00 depending on experience.
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