Join to apply for the Field Operations Manager role at Ask John and Dave Show.
We are seeking to engage with an Electrically-biased Field Operations Manager to join a leading provider of specialist ventilation solutions.
This role is crucial in ensuring a high standard of service delivery, leading a team of field-based engineers across the North (M6 Corridor), and providing technical and operational support to maintain efficiency and quality.
This role requires a balance of hands-on Electrical expertise and people management, ensuring engineers are working safely, productively, and to the highest quality standards.
Key Duties & Responsibilities
* Lead and manage a team of field-based engineers, ensuring adherence to safety, productivity, and quality standards.
* Carry out site visits across the UK to coach and audit completed work, ensuring compliance with company and industry regulations.
* Provide electrical support and technical guidance to engineers and internal stakeholders.
* Develop and maintain a high-performing team, ensuring they receive the necessary training and support to carry out their roles effectively.
* Oversee scheduling, resource allocation, and workload management to maximise operational efficiency.
* Ensure all work is carried out in line with health and safety regulations, implementing best practices to maintain a safe working environment.
* Act as a key point of contact for customers, ensuring excellent service delivery and handling any escalations effectively.
* Collaborate with internal teams to drive continuous improvement, enhancing processes and service quality.
* Support stock control and asset management to ensure engineers have the necessary tools and equipment to complete their work.
The successful candidate will also take a lead role in mentoring and developing engineers, ensuring excellent customer service and compliance with health and safety regulations.
Skills & Experience Required
* Electrically Qualified Supervisor (QS) with 2391/2392 certifications or equivalent.
* Previous experience managing a field-based Electrical engineering team.
* Hands-on electrical experience within a Commercial or Domestic environments as this will be leading technical teams.
* Strong knowledge of health and safety regulations and electrical safe systems of work.
* Ability to coach and mentor engineers, driving high standards of performance and development.
* Strong organisational and problem-solving skills.
* Excellent verbal and written communication skills, with the ability to engage with multiple stakeholders.
* IT proficiency, with experience using software for scheduling, reporting, and documentation.
* Full UK Driving licence & willingness to travel across the UK regularly.
Desirable
* 18th Edition Wiring Regulations (C&G 5357 Level 3 Electrotechnical Qualification).
* IOSH Managing Safely Qualification.
* First Aid in the Workplace.
* Experience in ventilation systems or related industries.
Summary
Position: Field Operations Manager (North)
Location: Field-based, covering the North (Birmingham to Manchester)
Duration: Permanent
Salary: £50,000 - £55,000 + Company Vehicle, Fuel Card, Phone, Laptop etc.
Start Date: ASAP
This is a fantastic opportunity for an experienced Electrically biased Field Operations Manager to take ownership of a team, drive operational excellence, and deliver outstanding customer service. Ready to make an impact? Apply today!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management
* Industries: Strategic Management Services
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