Job Description
Location: Prehen Rd
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Beverage Team at the exclusive Everglades Hotel. Under the inspiring leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Hours vary and will include late finishes.
The rate of pay for this casual position ranges from £9.00ph-£11.50ph depending on age. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
About The Role
To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests. To maintain the cleanliness of the service areas according to Hastings Standards.
* To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments.
* Greeting guests and responding to their queries.
* To ensure all cash, charges, floats and till procedures are carried out correctly.
* To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
* To always maintain the security of stock areas, immediately reporting any breaches.
* To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
* To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Managers will provide you with full training.
Skills Needed
Servicing, Hospitality
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.
Required Criteria
* Good Command of English Language
* Right to Work in the United Kingdom
* Must have previous bar experience gained in a quality hotel/bar.
* Must be educated to GCSE level of the equivalent with grades A-C in English and Maths.
* Must have excellent communication and basic numeracy skills.
* Must have a professional appearance.
Closing Date Wednesday 12th February, 2025
Contract Type full-time
Salary From £9.00 Hourly to £11.50 Hourly
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