Job summary We are looking for the best talent join our team. If you believe that you can meet the brief and would live our values, we would be pleased to hear from you. We are seeking an experienced and innovative leader with strong leadership skills to join our welcoming and forward-thinking team at Teesside Hospice. The main focus of this post will be the day-to-day management of our Bereavement Service. The ideal candidate will be driven, passionate and committed to providing an exemplary service which places our patients at the centre of everything we do. You should be compassionate, responsive and dedicated to continuous quality improvement to meet the needs of our patients and staff. This is a unique opportunity to make a difference in the lives of patients and their families, working within a supportive, patient-centred environment. The purpose of the role is to lead the bereavement service providing specialist advice and treatment regarding complex bereavement treatment and management. Additionally, we would want the successful candidate to lead and develop bereavement education opportunities with our team and partners. We provide skilled specialist care and expertise in Lymphoedema management for all patients managed by the service across Tees Valley and North Yorkshire. Main duties of the job To provide leadership of the Bereavement Counselling Service, which consists of Adult Bereavement Counselling & Children and Young Adults Service, including: Leading a team of staff and volunteers to provide a comprehensive bereavement counselling service. Ensuring the boundaries and limits of the service are maintained Providing stable and consistent guidance to the therapeutic team Contributing to the governance and strategic development of hospice services Ensure professional standards are maintained throughout the service. About us Were changing lives across Teesside by supporting people and families whove been affected by a terminal illness. We support around 3,000 people in Tees Valley, primarily in Middlesbrough and Redcar & Cleveland. We help them make the most of every day, ensuring they receive the best possible care by creating experiences and memories that last a lifetime. Everybody gets treated as an individual, whether its physical, mental or emotional support they need from us. We support people to stay as independent as possible for as long as possible. Were bringing people together. From patients, family and friends to our clinical team, counsellors, staff, volunteers and our fundraisers. We make sure that everyone gets to live well until the very end. We really care. We were founded by local people and will always be here for local people. We understand their lives, the community and culture so are incredibly well placed to offer highly personalised levels of care. It costs us around £17,000 each day to run all our services, which include: a 10-bed Inpatient Unit, Wellbeing Centre, Outreach, Bereavement services for Adults and Children and a lymphoedema Clinic. Date posted 18 March 2025 Pay scheme Other Salary £40,250 to £43,750 a year FTE Contract Permanent Working pattern Part-time, Flexible working Reference number B0156-25-0004 Job locations Teesside Hospice 1 Northgate Road Middlesbrough Cleveland TS5 5NW Job description Job responsibilities Manage the team of staff and volunteers. Oversee appropriate referrals, timely assessments and allocation to an appropriate Counsellor. Oversee and contribute to the Continuing Professional Development (CPD) programme for counsellors Lead and develop bereavement education opportunities with our team and partners Provide clinical supervision to part of the broader team of volunteer counsellors. Manage a clinical case load under supervision for adults and children. Ensure accurate records are maintained and Information Governance standards and adherence to the BACP Ethical Framework are maintained throughout the department. Participate in clinical audit and governance activities. Attend Multi Disciplinary Team meetings, counselling supervision, team meetings and other committee and sub-committee meetings. Manage and oversee the recruitment and maintenance of the clinical placement programme for trainee counsellors including liaising with relevant educational partners. Recruit and monitor the practice of bereavement counselling volunteers. Represent the Hospice at external professional and fundraising events in a knowledgeable and professional manner. Ensure commitment to personal and staff/volunteer continuing professional development. Work within the framework of Teesside Hospice Care Foundations procedures and policies. Be responsible for co-ordinating Disclosure & Barring Service (DBS) checks for staff/volunteers. Lead on child safeguarding within the Hospice setting ensuring that the policy and procedures are up to date and meet all legislative requirements. Adhere to safeguarding policy and procedures and support the clinical teams with safeguarding referrals in accordance with local policy and procedures. Ensure child protection education, training and concerns are a priority within the Bereavement Counselling service and THCF; liaising with external agencies by sharing appropriate intelligence. Ensure the resources allocated to the Bereavement Counselling team are used efficiently and effectively. Practice within any appropriate codes of conduct and ensure all volunteers are aware of their responsibility to do so. Practice through example to demonstrate professional standards in accordance with the organisational values. Develop new bereavement support initiatives to increase reach and improve outcomes to beneficiaries. Deliver and improve training to employers, which enables managers to support their staff when experiencing bereavement or life limiting illness diagnosis. Job description Job responsibilities Manage the team of staff and volunteers. Oversee appropriate referrals, timely assessments and allocation to an appropriate Counsellor. Oversee and contribute to the Continuing Professional Development (CPD) programme for counsellors Lead and develop bereavement education opportunities with our team and partners Provide clinical supervision to part of the broader team of volunteer counsellors. Manage a clinical case load under supervision for adults and children. Ensure accurate records are maintained and Information Governance standards and adherence to the BACP Ethical Framework are maintained throughout the department. Participate in clinical audit and governance activities. Attend Multi Disciplinary Team meetings, counselling supervision, team meetings and other committee and sub-committee meetings. Manage and oversee the recruitment and maintenance of the clinical placement programme for trainee counsellors including liaising with relevant educational partners. Recruit and monitor the practice of bereavement counselling volunteers. Represent the Hospice at external professional and fundraising events in a knowledgeable and professional manner. Ensure commitment to personal and staff/volunteer continuing professional development. Work within the framework of Teesside Hospice Care Foundations procedures and policies. Be responsible for co-ordinating Disclosure & Barring Service (DBS) checks for staff/volunteers. Lead on child safeguarding within the Hospice setting ensuring that the policy and procedures are up to date and meet all legislative requirements. Adhere to safeguarding policy and procedures and support the clinical teams with safeguarding referrals in accordance with local policy and procedures. Ensure child protection education, training and concerns are a priority within the Bereavement Counselling service and THCF; liaising with external agencies by sharing appropriate intelligence. Ensure the resources allocated to the Bereavement Counselling team are used efficiently and effectively. Practice within any appropriate codes of conduct and ensure all volunteers are aware of their responsibility to do so. Practice through example to demonstrate professional standards in accordance with the organisational values. Develop new bereavement support initiatives to increase reach and improve outcomes to beneficiaries. Deliver and improve training to employers, which enables managers to support their staff when experiencing bereavement or life limiting illness diagnosis. Person Specification Personal Attributes/Key skills Essential Enthusiasm for a broad range of psychological treatments, an interest in models of service delivery and an ability to articulate the value added by counselling services within the context of multi-disciplinary team Team player able to employ a person centred approach both with colleagues and clients Desirable Personal experience of psychological intervention/therapy Qualifications Essential Degree in Counselling BACP accredited and registered (or equivalent body) Supervision qualification Desirable Post Graduate Certificate in Education Masters level qualification Advanced Communication Skills Qualifications in accredited Cognitive Behavioural Therapy or other psychological therapy: EMDR Skills & Abilities Essential Case load management, service planning and waiting list management Project management including financial planning, budgeting and strategic planning within an organisational context Mentoring and supervision skills Ability to manage and facilitate a large and varied team, including volunteers High level of organisational, planning, communication and collaborative skills Ability to think, act and plan strategically High level of training and presentation skills, confidence in public speaking Ability to network and be open to a range of opinion Ability to work in a complex and changing environment Ability to identify opportunities and develop new services to meet these Experience Essential Extensive clinical and theoretical knowledge relating to complex grief and trauma Extensive post graduate clinical experience working as a qualified counsellor with a wide variety of clients including children and young people Legal and ethical issues relating to clinical counselling practice evaluation and outcome measurement Extensive provision of both short and long term clinical work, mild to moderate. Management or Leadership experience Regular supervised practice. Extensive case management of own workload and that of other clinicians Provision of supervision &/or mentoring &/or training of counsellors and health professionals. Preparing reports, publications or presentations Desirable Experience with group work Experience in working with people diagnosed with cancer, people under palliative care services, and/or their families Delivery and development of training packages to third parties Person Specification Personal Attributes/Key skills Essential Enthusiasm for a broad range of psychological treatments, an interest in models of service delivery and an ability to articulate the value added by counselling services within the context of multi-disciplinary team Team player able to employ a person centred approach both with colleagues and clients Desirable Personal experience of psychological intervention/therapy Qualifications Essential Degree in Counselling BACP accredited and registered (or equivalent body) Supervision qualification Desirable Post Graduate Certificate in Education Masters level qualification Advanced Communication Skills Qualifications in accredited Cognitive Behavioural Therapy or other psychological therapy: EMDR Skills & Abilities Essential Case load management, service planning and waiting list management Project management including financial planning, budgeting and strategic planning within an organisational context Mentoring and supervision skills Ability to manage and facilitate a large and varied team, including volunteers High level of organisational, planning, communication and collaborative skills Ability to think, act and plan strategically High level of training and presentation skills, confidence in public speaking Ability to network and be open to a range of opinion Ability to work in a complex and changing environment Ability to identify opportunities and develop new services to meet these Experience Essential Extensive clinical and theoretical knowledge relating to complex grief and trauma Extensive post graduate clinical experience working as a qualified counsellor with a wide variety of clients including children and young people Legal and ethical issues relating to clinical counselling practice evaluation and outcome measurement Extensive provision of both short and long term clinical work, mild to moderate. Management or Leadership experience Regular supervised practice. Extensive case management of own workload and that of other clinicians Provision of supervision &/or mentoring &/or training of counsellors and health professionals. Preparing reports, publications or presentations Desirable Experience with group work Experience in working with people diagnosed with cancer, people under palliative care services, and/or their families Delivery and development of training packages to third parties Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Teesside Hospice Address Teesside Hospice 1 Northgate Road Middlesbrough Cleveland TS5 5NW Employer's website https://www.teessidehospice.org (Opens in a new tab)