At Leonardo Hotels, we are recruiting for a casual team member role to join our great team in the Meeting & Events Operations areas. We are looking for an enthusiastic, genuine, and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a memorable stay with us. As an Evening Casual Meeting & Events Operations Team Member We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience. What we want you to have- • Great communication skills so you can chat to our guests and of course the team • Flexiblility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends - this role will require you to work in the evenings priamarly • The ability to recognise what our customers want and need and be able to provide it • Good people skills – to work well in a team - we want work to be fun for all of our employees • Have a genuine interest in providing hospitality to our customers • To be able to work well under pressure at times and multi task in a fast paced environment.You must be an excellent team player,and be warm,friendly and engaging. We will teach you the rest. Shifts will involve weekends and evenings. The job: To serve food and drinks and give excellent customer service. To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times To set up our meeting and conference rooms to a high standard ready for the next days business. Serve food at large social dinners and banquets. Some of the perks our colleagues enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality Our Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us