We are currently seeking a Benefits Administrator to join our People Support Hub team on a 12-month fixed-term basis. The role involves supporting the processing and administration of employee benefits for colleagues and managers. Flexibility for remote work is offered, with travel to the office as required for team meetings and training.
Hours:
37.5 hours, Monday to Friday
Salary:
£26,000 - £28,000
Duties and Responsibilities
* Process benefits applications accurately and promptly, ensuring correct data entry
* Update third-party systems as needed
* Complete daily processes and reports
* Input amendments and utilize mass upload processes when necessary
* Maintain data accuracy and legal compliance according to team guidance
* Update and maintain colleague information in Oracle
* Use ticketing systems to track workloads and ensure timely completion of applications, reports, and queries in line with SLAs and KPIs
* Provide advice and guidance on benefits and reward queries to colleagues and managers, enhancing employee experience
What will you bring?
* Experience in a similar role within a fast-paced environment
* Strong IT skills and familiarity with multiple systems
* Proficiency in data analysis and interrogation
* Excellent oral and written communication skills
* Highly organized with the ability to plan, prioritize, and meet deadlines
* Effective liaising with peers to organize and share work priorities
* Pragmatic approach and common sense
* Commitment to providing excellent customer service
* Team-oriented with alignment to company values
* Ability to follow processes and procedures while resolving issues within legislation
* Flexibility to adapt to business demands
* Investigative mindset to understand the impact of actions
* Ability to undertake reconciliation work across systems
Desirable Skills
* Experience with Oracle
* Background in Benefits and Reward
* Customer service skills
* Knowledge of legislation related to Benefits in Kind, Pensions, and Company Cars
Our Commitment
We value our people as our most important asset. We offer continuous development opportunities, coaching, and access to the latest technological innovations in our industry. Join us to build your professional, functional, and management skills in a supportive environment.
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