Are you passionate about delivering unforgettable guest experiences? Do you thrive in leadership roles where you can make a real impact? If so, we have an exciting opportunity for you! We’re currently recruiting for a Reception Supervisor to join our client’s exceptional team in Southwold. In this role, you’ll work alongside the Reception Manager, overseeing the Reception and Butlers team to ensure every guest receives a warm welcome and outstanding service throughout their stay. Why You’ll Love This Role:
* Competitive salary of £24,897.60 per annum (plus monthly tips!)
* Incredible benefits, including company pension, life assurance, meals on duty, a share incentive plan, and wellbeing programmes
* Fabulous employee discounts and exciting career development opportunities!
Your Main Duties Will Include:
* Handling telephone calls and guest queries with professionalism.
* Processing payments accurately and efficiently.
* Providing guests with directions and essential information.
* Ensuring the front-of-house team delivers exceptional service, leaving guests wowed.
What We’re Looking For:
* Proven leadership skills and the ability to inspire a team.
* A passion for hospitality and delivering memorable guest experiences.
* Experience in a customer-focused role.
The Details:...