We are seeking a People Administrator to join our team as the first point of contact for general HR administrative support, helping to deliver efficient and effective HR services. The ideal candidate will have prior experience as an HR Administrator or in a similar role within a fast-paced, dynamic environment. Experience in HR within a manufacturing, warehouse, or distribution setting is desirable, and familiarity with a HRIS is essential, ideally with iTrent. About the role This role is responsible for managing the administration processes and HR systems, ensuring the seamless integration of personnel data, employee information systems, and technology platforms. Through strong customer service and a focus on continuous improvement, this role will enhance the employee experience and contribute to optimising business processes. You will: Act as the primary point of contact for general HR administrative queries, providing prompt and accurate support to employees and managers. Manage and maintain personnel data and HR systems, with a focus on iTrent, to ensure data accuracy and confidentiality. Support core HR processes, including recruitment, onboarding, attendance tracking, performance management, and offboarding. Provide administrative support for payroll processes and benefits administration, ensuring seamless operation and compliance. Assist in identifying and implementing process improvements to enhance the employee experience. Generate and analyse HR reports, offering insights to aid HR and business decisions. About you To be successful in this role you will ideally have/be: A p ositive, proactive attitude and strong work ethic A working knowledge of core HR processes, including recruitment, onboarding, and compliance. Including f amiliarity with basic employment law and compliance standards. Knowledge of payroll processes and benefits administration. Excellent attention to detail, organisational and time-management skills, with the ability to handle multiple tasks. Self-motivation and a proactive approach to identifying improvement opportunities. Confident communication skills, with excellent written and spoken English. Tech-savvy, with specific proficiency in Microsoft Office365 and a willingness to learn new platforms. Analytical skills, with the ability to identify data patterns and support decision-making. High professionalism, discretion, and ability to handle confidential information We offer We offer a collaborative and inclusive work environment, extensive training, opportunities for career progression and a competitive benefits package, which includes: Career development and growth opportunities A collaborative and inclusive workplace culture Competitive salary and benefits including; Private Health Care, Up to 28 days annual leave, plus Bank Holidays, Personal pension schemes with high employer contributions An Employee Assistance Programme Payment for professional fees Plus much more Full details of the job role are available in the role description attached. Applications should be made online via the recruitment portal or for further information contact Alex Trevor, Head of Operational HR on atrevor aco.co.uk About us ACO is a global leader in designing and manufacturing sustainable drainage systems. ACO Technologies plc, part of the ACO Group, serves as the Company for the UK & Ireland. There are two major divisions: ACO Water Management and ACO Building Drainage With a strong commitment to environmental responsibility and innovation, ACO provides advanced solutions for managing surface water, ensuring efficient and safe water flow in various applications. Our expertise spans across multiple sectors, including commercial, industrial, residential, and infrastructure projects, where we continually strive to improve water management and protect natural resources. Working at ACO is working in a culture of entrepreneurial spirit, innovation and high standards with the freedom to create your own job satisfaction through ownership and continuous improvement. Openness and honesty are key characteristics to working at ACO as this creates a friendly, flexible environment where colleagues are keen to share information and work together to achieve the best results. Equality, diversity, and inclusion Equality, diversity, and inclusion holds significant importance to us; we have a culture of belonging. We are committed to enhancing the diversity of our workforce to ensure we can provide the best service possible for everyone. Beyond your professional background - we re interested in your individuality and your future potential. If there are specific adjustments needed in our recruitment process that would help you to be your best, please speak to our team and they ll be happy to help.