We are delighted to be working with our client, who is well established in the Distribution industry. They are looking for a Sales Administrator to support the customer service and internal sales teams with order processing, warranty requests, customer enquiries, and other administrative tasks.
Reporting into the Internal Sales Manager, your key duties will include:
1. Handling incoming sales enquiries from other team members, processing to a high level of accuracy.
2. Submitting warranty requests.
3. Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
4. Managing customer account queries.
5. Processing sales orders quickly and accurately, working in line with company procedures.
6. Keeping the data on the CRM accurate, updating the number of machines and customer categories.
7. Assisting both the internal and F2F teams with admin tasks such as updating custom pricing records and processing F2F marketing requests.
8. Processing consignment stock orders and transfer requests.
9. Managing all sample product requests.
10. Posting daily activity & financial targets into company communication forums.
11. Accurately logging cases to record sales order issues.
To be suitable for this fast-paced and challenging role you will have the following key skills and experience:
1. Dynamic, motivated with a positive attitude.
2. Proven sales or customer service-related experience.
3. Track record of over-achieving targets.
4. Ability to upsell and cross-sell relevant items to increase margin.
5. Strong IT skills, including Microsoft Office.
6. Building effective working relationships with internal and external customers.
7. Excellent communication skills.
8. Ability to multi-task, prioritize, and manage time effectively.
9. Ability to influence.
10. Strong attention to detail.
11. Skilled in negotiation.
This is a fantastic career opportunity for someone who is looking to develop their career in an office environment! School leavers with the right attitude will be considered!
The package on offer will include a competitive salary (depending on experience), company benefits, and extensive training, support, and development.
Please send your CV and application for consideration ASAP!
INDPERM
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