Job Description
Are you a detail-oriented professional looking for a new challenge? We are seeking an enthusiastic Sales Order Administrator to join our client, working within a dynamic team, where your skills will help drive their global expansion. In this pivotal role, you will manage key processes, coordinate with clients, and ensure seamless delivery of products to markets around the world. If you thrive in a fast-paced environment and are eager to contribute to a company's global success, we want to hear from you!
Our client is dedicated to delivering high-quality products and exceptional service to customers worldwide. As they continue to grow, we're looking for a meticulous and customer-focused Sales Order Administrator to join the team.
Your varied role will include:
1. Compiling and distributing reports: Weekly reports based on orders due to be dispatched
2. Margin reports on sales orders
3. Liaising closely and proactively with internal teams to ensure orders are being progressed as planned & packing lists are provided in a timely manner
4. Raising commercial invoices
5. Initiating process of setting up new products
6. Checking orders against packing lists
7. Investigating errors on packing list with production
8. Providing quotations and proforma as required
9. Handling customer issues and enquiries in a timely manner via email and phone
10. Entering customer orders accurately ensuring all orders are entered within one working day
What we are looking for:
1. Proven experience in a sales support, order processing, or administrative role
2. Strong organisational skills and attention to detail
3. Excellent communication skills, both written and verbal
4. Ability to work well under pressure and manage multiple tasks simultaneously
5. Proficiency in Microsoft Office Suite
6. A customer-centric approach with a problem-solving mindset
7. Team player with a proactive attitude and a willingness to learn
In this role, you will be the linchpin of the sales process, ensuring that orders are processed efficiently and customers receive exceptional service from start to finish. If you have a keen eye for detail, love working in a fast-paced environment, and enjoy being at the heart of a thriving business, this is the ideal opportunity for you to make a real impact.
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