Job summary An exciting opportunity has arisen for enthusiastic and motivated individuals to join our friendly team to work as a Senior Biomedical Scientist in the Microbiology department at Worcester Royal Hospital. This post is for the position of Quality Manager. As a senior Biomedical Scientist the post holder would be expected to manage a section of the laboratory on a rotational basis with the other senior staff. The Post holder will also be responsible for the implementation, control, and maintenance of the Quality Management System (QMS) They will be required to help develop the microbiology department ensuring that there is continual improvement of service effectiveness and that the service is meeting the regulatory and accreditation standards. The post is 37.5 hours per week and weekend and Bank holidays are compulsory. There may be a requirement to cover shifts and On-Call on occasions where there are any gaps for service needs. Main duties of the job Daily supervise routine and specialised diagnostic investigations on potentially infectious patient and environmental samples using manual and automated techniques. Daily supervises and co-ordinates the day-to-day operations of a section or sections of the laboratory, solving complex analytical problems to ensure a high standard of work that is completed in a safe and timely manner. Frequently offer specialist technical advice to Medical staff, patients and other service users on validity of results including reference ranges, appropriate specimens / sampling and turnaround times. To be responsible for a robust and well developed QMS, and that it is maintained and continually improved. To be a nominated Microbiology Audit Officer and conduct audit of vertical, horizontal and examination audits in accordance with the Laboratory Audit Programme. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9365-24-1357-1 Job locations Charles Hastings Way Worcester Worcestershire WR5 1DD Job description Job responsibilities For Full Job Description please see Job description file attached. Daily supervise routine and specialised diagnostic investigations on potentially infectious patient and environmental samples using manual and automated techniques. Frequently handles potentially highly infectious and known highly infectious material in order to perform subjective interpretation of diagnostic investigations and be responsible for the validity of results. Daily supervises and co-ordinates the day-to-day operations of a section or sections of the laboratory, solving complex analytical problems to ensure a high standard of work that is completed in a safe and timely manner. Knows how to proceed in the event of a technical / analytical non-conformance and when to inform the Laboratory Manager Completes non-conformance record forms and submits to the Senior BMS/Quality Lead and / or Laboratory Manager. Quality responsibilities. Responsible for the system of document control. This includes maintaining an electronic database of the master list of all laboratory policies and procedures, issuing controlled documents, and ensuring that documents are reviewed on the set review date. Co-ordinate and ensures the Microbiology Audit Programme is adhered to. Is a nominated Microbiology Audit Officer and conducts vertical, horizontal and observational audits Supervise the programme of Internal Quality Assessment (IQA). Regularly monitors and signs off non-conformance reports including IQA & External Quality Assessment (EQA) and ensures that appropriate corrective and/or preventative action has been implemented. Monitor the requirements of the Departments users and ensure that they are reflected within defined quality performance measures. In collaboration with the Head BMS follows up external and other inspections and ensures and verifies that completion of any corrective actions has been undertaken. Responsibility for the education and training of all staff in quality principles and practice. Prepare reports for the Quality Management Review to include: Internal audit of the quality management system. Internal audit of the examination process. Performance in EQA schemes Performance in IQA schemes. Assessment of user satisfaction surveys and complaints. Assessments by outside bodies e.g. Care Quality Commission. Non-conformances and the status of corrective and preventative actions. Support the Head of Department and Head BMS in the investigation of complaints, and incidents. Provide support to senior laboratory staff on quality management matters. Attend senior staff meetings and also report on quality matters. Convene and Chair the Microbiology Countywide Quality And Accreditation Group. In collaboration with the Consultant Head of Department and Head BMS be responsible for the development, maintenance and revision of laboratory procedures to ensure a high standard of work, observing confidentially, safety and data protection in accordance with CPA standards, including maintenance of staff records of training on SOPs. Assist the Head BMS in the production of the annual Departmental Training Plan. Co-ordinate the production of training and guidance notes that support Standard Operating Procedures and the completion of the IBMS Certificate of Competence Portfolio. Job description Job responsibilities For Full Job Description please see Job description file attached. Daily supervise routine and specialised diagnostic investigations on potentially infectious patient and environmental samples using manual and automated techniques. Frequently handles potentially highly infectious and known highly infectious material in order to perform subjective interpretation of diagnostic investigations and be responsible for the validity of results. Daily supervises and co-ordinates the day-to-day operations of a section or sections of the laboratory, solving complex analytical problems to ensure a high standard of work that is completed in a safe and timely manner. Knows how to proceed in the event of a technical / analytical non-conformance and when to inform the Laboratory Manager Completes non-conformance record forms and submits to the Senior BMS/Quality Lead and / or Laboratory Manager. Quality responsibilities. Responsible for the system of document control. This includes maintaining an electronic database of the master list of all laboratory policies and procedures, issuing controlled documents, and ensuring that documents are reviewed on the set review date. Co-ordinate and ensures the Microbiology Audit Programme is adhered to. Is a nominated Microbiology Audit Officer and conducts vertical, horizontal and observational audits Supervise the programme of Internal Quality Assessment (IQA). Regularly monitors and signs off non-conformance reports including IQA & External Quality Assessment (EQA) and ensures that appropriate corrective and/or preventative action has been implemented. Monitor the requirements of the Departments users and ensure that they are reflected within defined quality performance measures. In collaboration with the Head BMS follows up external and other inspections and ensures and verifies that completion of any corrective actions has been undertaken. Responsibility for the education and training of all staff in quality principles and practice. Prepare reports for the Quality Management Review to include: Internal audit of the quality management system. Internal audit of the examination process. Performance in EQA schemes Performance in IQA schemes. Assessment of user satisfaction surveys and complaints. Assessments by outside bodies e.g. Care Quality Commission. Non-conformances and the status of corrective and preventative actions. Support the Head of Department and Head BMS in the investigation of complaints, and incidents. Provide support to senior laboratory staff on quality management matters. Attend senior staff meetings and also report on quality matters. Convene and Chair the Microbiology Countywide Quality And Accreditation Group. In collaboration with the Consultant Head of Department and Head BMS be responsible for the development, maintenance and revision of laboratory procedures to ensure a high standard of work, observing confidentially, safety and data protection in accordance with CPA standards, including maintenance of staff records of training on SOPs. Assist the Head BMS in the production of the annual Departmental Training Plan. Co-ordinate the production of training and guidance notes that support Standard Operating Procedures and the completion of the IBMS Certificate of Competence Portfolio. Person Specification Personal Qualities Essential Must be able to work effectively both as team and an individual. Be able to manage conflicting deadlines. Assertive but diplomatic. Desirable Must be presentable Have good leadership and motivational skills. Qualifications Essential HCPC registration MSc in Biomedical Science or IBMS Fellowship. Diploma in Quality Management. Desirable Have or working towards a management qualification. Experience Essential Experience in working in the NHS at a specialist microbiology level. Experience of working within the quality management system and understanding of the standard required. Desirable Experience in managing staff. Skills and Knowledge Essential Ongoing participation in Continuing Professional Development. Good written and verbal communication skills. Good understanding of the standard for UKAS accreditation. Desirable Have computer literacy. To be familiar with Clinical governance and risk management. Person Specification Personal Qualities Essential Must be able to work effectively both as team and an individual. Be able to manage conflicting deadlines. Assertive but diplomatic. Desirable Must be presentable Have good leadership and motivational skills. Qualifications Essential HCPC registration MSc in Biomedical Science or IBMS Fellowship. Diploma in Quality Management. Desirable Have or working towards a management qualification. Experience Essential Experience in working in the NHS at a specialist microbiology level. Experience of working within the quality management system and understanding of the standard required. Desirable Experience in managing staff. Skills and Knowledge Essential Ongoing participation in Continuing Professional Development. Good written and verbal communication skills. Good understanding of the standard for UKAS accreditation. Desirable Have computer literacy. To be familiar with Clinical governance and risk management. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)