City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Supervisor.
This role is an exciting opportunity for people who are flexible, task focused and who have excellent communication skills. We encourage and support our employees to progress within CHoICE and offer full training on the job.
As a Domestic Supervisor, you would be responsible for the day-to-day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it.
Main duties of the job
1. Day-to-day management of Soft FM staff to provide efficient and effective Facilities services.
2. Supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all CHoICE sites.
3. Work closely with Facilities Management team, clinical site managers, and on-call teams to prioritise operational requirements.
4. Undertake a rotary shift pattern covering 7 days per week during the hours of 0600 to 2200.
5. Assist the Heads of Department and deputies in managing the duties and performance of the staff within Soft FM.
6. Contribute to the ongoing development and delivery of all Soft FM services.
7. Supervise all aspects required for the delivery of high-quality Soft FM, ensuring that all service staff are correctly trained to fulfil their role.
Key requirements:
* Educated to GCSE level or equivalent qualification (including Maths and English).
* NVQ 3 or equivalent qualification or substantial experience in a support service role.
* Sound knowledge of catering / domestic / porter functions within a healthcare environment.
* Experience of working in a support services function.
* Current driving licence.
About us
City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, we provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions.
Commitment, Care and Compassion - our Team contributes to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop.
Job responsibilities
The post holder will have day-to-day responsibility for the supervision of the Domestic & Linen Teams and services provided. They will be responsible for the efficient and effective services and delivery of high-quality cleaning and hygiene related duties.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Person Specification
Qualifications
* Educated to GCSE level or equivalent qualification (including Maths and English).
* NVQ 3 or equivalent qualification or substantial experience in a support service role.
* A willingness to study for any qualifications deemed appropriate to the post.
* Current driving licence.
* Health and safety awareness.
Experience
* Previous experience of working in a support services function.
* Supervisory knowledge gained through formal courses or secondment.
* Experience of working in a healthcare setting.
* Previous experience of operating and interrogating an electronic management system.
Skills and Knowledge
* Computer literate with knowledge of Microsoft Word and Excel.
* Good organisational and time management skills.
* Ability to prioritise own and others' workloads.
* Able to work alone or as part of a team.
* Knowledge of Hospital Support Service functions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
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