Service Designer
* Initial 3-month contract
* 17th February start
* £500-550/d (Outside of IR35)
* UK based; remote-first with occasional office working in London
* Occasional travel within Europe required; suitable candidate must have valid passport and be able to travel
Our client works at the intersection of Data, AI & Behavioural Science. They’re building a platform that will enable their clients to understand and predict human behaviour, empowering them to make informed decisions and ensure positive outcomes.
With a prototype now developed, they’re ready to engage a Service Designer to work with their clients to ensure a research informed product roadmap and service proposition.
Essential skills & experience:
* Significant commercial Service Design experience working with complex data driven products, and ideally within AI focused products
* Experienced in defining design research strategy and conducting a wide range of design research methods including interviews
* Expert in facilitating client stakeholder and user workshops
* Can produce complex journey maps and service blueprints
* Excellent communication skills
Candidates must be UK based with right to work and must be willing to travel occasionally within Europe. Ideally candidates will be available to spend 1 day per week in our clients office in London.
We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.
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