1st Line IT Support Engineer - Cambridge (Hybrid) Due to continued growth, a leading technology firm based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services to end users. For those looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in a Service Desk or field-based role Windows OS 11/10 Active Directory Office 365 Exchange Server experience Group Policy (DNS/DHCP) VPN technologies It would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary up to £28K DOE 25 days annual leave bank holidays Company pension scheme Hybrid working up to 2 days WFH Private healthcare Plus much more Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - Circle_Rec and LinkedIn - Circle Recruitment.