Retail Coordinator
£28,000 per annum plus annual performance bonus and fantastic benefits
Due to the location of our Estate, your own transport is recommended
www.thenewtinsomerset.com
Take a look at our products
Our Retail Coordinator
In this role, you will be a key member of the Product Team, working closely with the Merchandising and Retail Teams. Collaborating with buyers, product developers, warehouse logistics, finance, and retail staff, you will ensure retail products are accurately set up across multiple systems and make it to stores on time with training notes and appropriate point-of-sale materials. You will coordinate with Finance to arrange and execute monthly stock takes for each retail site, taking the lead on this critical process. Additionally, you will support the Retail Operations Manager with regular ordering and new product launches, while assisting the Merchandising Manager by providing sales data for each shop.
You will also manage the back-office functions of the retail till systems, including cleaning up historical data, actioning price changes, and adding new products and barcodes. Working with shopkeepers, you’ll ensure the till systems remain user-friendly and efficient. A key responsibility will be maintaining alignment across all systems used by the retail team, including the Till, Scales, Range Plan, and Sage.
Key Responsibilities
* Optimising customer checkout experience
in retail stores through management of product barcodes and retail systems
* Managing barcode creation software
and database
* Project managing monthly retail
shop stock takes
* Responsibility for good stock
hygiene
* Working closely with the Retail
Team with a hands-on approach in store
* Maintaining retail pricing
What we can offer
* A positive workplace environment with opportunities to develop both personally and professionally.
* Stay in shape with complimentary use of our gym and wellbeing classes
* Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
* Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
* Discover exclusive perks with our discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
* Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
* Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
* We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
* Support from our Employee Assistance Programme for both yourself and your family
* A team that knows how to have fun with monthly team activities and Estate-wide team events
* Access your earnings at anytime with Wagestream, with access to nationwide brand discounts
* Up to 30 days annual leave each year for our full-time team
What we're looking for
* Intermediate Excel Skills
* Retail Experience included knowledge of tills, stock counting and FIFO
* Customer Service Experience
* Strong organisational skills and attention to detail
* Excellent interpersonal skills, with the ability to collaborate across departments
* Market awareness, competititve insight and product value understanding
* Passion for The New's ethos
* Eager to learn and committed to being the best in class
Ideally:
* Familiarity with SAGE X3
* Experience in stock management/inventory control
* Understanding of key business functions e.g Production, Creative, Finance, Logistics
Where you'll be working - Our Product Team
The Product Team oversees all aspects of product across The Newt estate, spanning retail (shops and online), hospitality, events, and wholesale. This includes buying, merchandising, new product development, packaging, and procurement. Collaborating with internal departments, the team enhances key pillars of the estate—such as the hotel, gardens, and visitor attractions—by adding products that align with The Newt’s vision of seasonality, quality, and local sourcing.
Within the Product Team, the Merchandising Team ensures accurate stock control of food, drinks, packaging, and consumables. By tracking BBE dates and maintaining clear records, we minimise waste and provide full visibility of product availability for retail and hospitality. The team also manages till systems, conducts monthly stock takes, and oversees smooth new product launches and de-listing processes.
Who are we - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
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