The ideal candidate will: Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence and Working Together Enjoy working as a team but equally ok working autonomously with minimal supervision. Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent). Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education. Have strong customer service skills. Have flexibility around shift patterns. Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors. Have excellent organisational skills Have good keyboard skills and good working knowledge of Microsoft Office Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations. Have an opportunity for career progression within this role.