Place and Performance Manager
(Middlefields, South Shields)
£51,802 pa
About Us
Our approach to area management is changing in South Tyneside. We are a forward-thinking Council that is developing innovative approaches to meet our challenges. Focusing on People, Place and Partnerships, this is a great time to join us.
With our new Council Leadership, and a recent service review, we are looking to improve the delivery of street cleansing services and outsourced environmental service contracts including horticulture, grass cutting and weed control. Our aim is to achieve excellent quality standards, to ensure that residents live in clean, green and connected communities where they feel safe.
Joining us at this time will ensure you are at the forefront of helping to develop and embed refreshed front-line cleansing and grounds maintenance services across South Tyneside. As an organisation, we are fully committed to supporting our staff to grow and develop, and we will provide you with the opportunity to use your skills and learn new ones.
About The Role
Leading an integrated street cleansing and grounds maintenance service, you will be responsible for overseeing the day-to-day operational management of cleansing across South Tyneside, including out of hours provision. You will also be directly responsible for the operational management of external contracts, including grass cutting, horticulture, and weed management; a proven track record in contract management is essential.
Performance monitoring is key to successful service delivery. The successful applicant will have extensive experience in the development and use of ICT software packages. The role will involve the development and implementation of an innovative approach to Area Quality Monitoring, aimed at promoting the effective targeting of resources and supporting the planned delivery of services utilizing evidence-based methodology and data capture.
About You
You must be a motivated leader with a desire to identify and implement service change to improve the quality of life for residents, in line with the Council’s ambitions. You must be able to demonstrate previous knowledge and experience in the delivery of quality contracts and area management-related services. This role is a great opportunity for someone with the right drive and ambition to join our highly motivated team. You will share our enthusiasm, contributing to and influencing improved performance at an individual, team, and service level.
For an informal discussion about the role, please contact Jayne Ingram, Neighbourhood Service Lead at jayne.ingram@southtyneside.gov.uk
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs; please ensure you check your junk mail.
Closing date: Noon, Thursday 2 January 2025.
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