KEY RESPONSIBILITIES People in the service Promote high values for people in daily practice, i.e. choice, privacy, individuality, dignity, etc. This includes providing personal care according to service users’ support plan in a sensitive manner as well as helping individuals to make decisions about their own lives by working within the guidelines of the Association’s person centred approach. Enable people to receive appropriate health care and advice when necessary. Create opportunities and enable people to develop and widen their social, educational and leisure networks. Assist and support people with all areas necessary for them to live independently ie. laundry, cleaning, cooking shopping, etc. Be able to follow agreed support plans with the individual. Be able to communicate effectively, using different methods of communication according to peoples needs. Respect confidentiality and follow policy guidelines. Team Work as part of a team, actively participating in meetings, bringing forward ideas and contributing to relevant decisions. Lone working when necessary. Operational Follow and implement the Associations and scheme’s policies and procedures at all times. Carry out all administration requested in relation to the role and daily requirements. Carry out tasks that ensures the smooth day to day operation of the home. Liaise with other professionals, as required. Work within the framework laid down by the CQC. Additional duties Hightown operates a non-smoking policy. It is not permitted to smoke in any property belonging to tenants or the Association. Services Users co-operation can be sought to encourage them not to smoke whist you are in their homes. Any other reasonable duties consistent with the responsibilities of this post as agreed with the line manager. Enhanced DBS check is required for this post