IT Support - 1st/2nd line- £35K - Slough We're on the hunt for a dynamic First Line & Second Line IT Support Analyst who's obsessed with all things tech - from tinkering with hardware and software to mastering cutting-edge communications systems. Customer Support & Issue Resolution - Handle incoming support calls and tickets, diagnose and resolve technical issues, escalate complex problems, and track cases on Jira. Technical Implementation & Training - Install and customize applications for new customers, conduct training sessions, and test bug fixes before deployment. Technical Expertise & Skills - Ideally you will have some knowwledge of SQL, Windows, databases, web servers, and remote access tools, with strong communication skills and the ability to work autonomously in a fast-paced environment. This isn't just a job - it's your launchpad to a career with a fantastic company - Ready to join the action? Apply now for an interview this week. IT Support - 1st/2nd line- £35K - Slough For more information about Senitor and the opportunities we have to offer follow us on Twitter SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.