Join us as a Relationship Director in Commercial Mid-Market
* This role will see you managing and developing a portfolio of commercial customers, providing them with the right products and services for their financial needs
* Well look to you to drive sales activity to maximise new business, while managing your customer relationships to drive continuous improvement in the customer experience
* You'll be valued for your long term thinking and commercial acumen as you help us support business growth and build lasting business relationships
* Your time will be split between client meetings at their premises, collaborating with colleagues in the office, minimum one day a week, or as required, with the remainder working remotely
What you'll do
Were looking for someone to show an entrepreneurial attitude while driving strong customer advocacy and creating additional value from new and existing customer relationships. Through excellent customer service, youll provide your customers with the right financial solutions for their needs and will increase customer loyalty and satisfaction levels by exceeding expectations and going the extra mile.
Youll also be:
1. Maintaining and developing working relationships with key business and functional partners
2. Demonstrating an effective use of tools for contact and strategy planning, identifying and meeting customer needs and recording
3. Presenting pitches and pape...