Job Title: Project Manager - NICE CXone Implementation Specialist Location: London - 2 Days onsite per week Job Type: Full-time, Fixed Term Contract - 9-12 Months Salary: £60,000 - £75,000 About Us: We are seeking a dynamic and experienced Project Manager to lead the delivery of NICE CXone implementations for our clients. If you're passionate about customer experience technology and have a proven track record in managing complex projects, this is the perfect opportunity to join our team You must have experience as a project manager delivering NICE CXone to be considered for this role. Key Responsibilities: Lead the planning, execution, and delivery of NICE CXone implementations for clients. Oversee project timelines, resources, budgets, and risks to ensure successful outcomes. Collaborate closely with cross-functional teams, including clients, technical teams, and vendors, to deliver seamless integrations. Provide expert guidance and consultation to clients on best practices for NICE CXone deployment. Develop and maintain detailed project documentation, ensuring all milestones are met and stakeholders are kept informed. Troubleshoot and resolve any issues that may arise during the implementation process. Manage client expectations, ensuring that deliverables align with business goals. Ensure adherence to industry standards, compliance requirements, and internal processes. Qualifications: Proven experience as a Project Manager, with a strong background in delivering NICE CXone implementations or similar customer experience platforms. Familiarity with project management tools (e.g., JIRA, Trello, MS Project). Exceptional communication, leadership, and interpersonal skills. Strong analytical and problem-solving abilities. Excellent organizational skills and the ability to manage multiple projects simultaneously. PMP, Agile, or other relevant project management certifications are a plus. Why Join Us? Opportunity to work with cutting-edge customer experience technologies. Collaborative and innovative work environment. Professional development and career growth opportunities. Competitive salary and benefits package. If you're ready to take your project management career to the next level and make a real impact on customer experience, we'd love to hear from you. Apply now and join our growing team