Director of Sales and Marketing
Titanic Hotel Belfast - Titanic Hotel Belfast
Belfast
Job Purpose
The Titanic Hotel Belfast, part of the Harcourt Collection, is recruiting a Director of Sales and Marketing to join our award-winning team. We are looking for a proactive team leader, that thrives in driving revenue and is passionate about the hospitality industry.
The Director of Sales and Marketing is responsible for maximising sales, driving the hotel brand, and overseeing the day-to-day running of the Sales and Marketing function of the hotel. This includes managing the sales, marketing, events, and revenue teams, harmonising the culture and brand, and continuously driving standards, guest experience, and revenue.
Important Information
Location: Titanic Hotel Belfast, Titanic Hotel, 8 Queens Road, Belfast, Northern Ireland, Antrim, BT3 9DT
Date Posted: 28th February 2025
Closing Date: 21st March 2025
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience
About the role
Main Responsibilities and Key Tasks
* Working with the General Manager, Revenue Manager, Cluster Revenue Manager and Group Director of Sales and Marketing to deliver strategic business plans, including an annual sales and marketing plan aligned with hotel objectives and budget.
* Manage the Revenue, Sales, Marketing and Events teams, driving individual development and achieving individual KPIs, team goals, and revenue targets.
* Responsible for driving revenue across all segments and achieving revenue targets.
* Attend and manage the sales and marketing team's attendance at tradeshows and industry events, hosting FAM and press trips, and arranging client hotel events as required.
* Manage sales and marketing expense budget and forecasts in line with hotel expectations.
* Work closely with the GDOSM and Sales and Marketing Executive to ensure adherence to key campaigns, brand, advertising, and marketing strategies.
* Complete monthly, weekly, and annual reporting as required.
* Work alongside the Revenue Manager and General Manager to create updated forecasts throughout the year.
* Keep up to date with market trends and review/amend strategies accordingly.
* Thorough knowledge of Sales and Marketing processes.
* Ability to direct, lead, train, and motivate the team.
* Excellent communication and presentation skills.
* Strong interpersonal skills and ability to work in a team environment.
* Ability to work to deadlines and be proactive.
* Strong organisational skills.
* Guest centric with an understanding of customer needs.
* Familiarity with Core Values TITANIC.
* Adherence to company regulations regarding fire, health and safety, and first aid procedures.
* Undertake special duties as requested.
MINIMUM REQUIREMENTS
* Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
* At least 3 years' experience as a Sales Manager.
* Experience in the hospitality industry.
* Good written and verbal English.
* Valid driving licence.
PREFERRED REQUIREMENTS
* Degree level education.
* Education in hospitality management, business, sales, revenue, and/or marketing.
Titanic Hotel Belfast
Titanic Hotel Belfast is located in the former headquarters of Harland & Wolff, builders of Titanic, providing the perfect destination for anyone traveling to Titanic Quarter on business or for pleasure.
Why Titanic Hotel Belfast?
* Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed.
* Commitment to Employee Growth: We believe in nurturing talent with professional development opportunities.
* Inclusive Culture: Join a team where every voice is heard, and every contribution is valued.
* Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits.
* Passion for Service: Share our dedication to providing outstanding service.
* Sustainability Focus: Be part of an organisation that prioritises sustainability.
Your Role in Our Story
As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, ensuring exceptional service and attention to detail.
Ready to Set Sail?
We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success.
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