Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for a Financial Administrator to be responsible for maintaining accurate financial records and supporting the business with ad-hoc information requests whilst adhering to the finance team’s controls and procedures. Please note this is a full-time, permanent opportunity. You will be required to attend our office in Stockton Heath (Warrington) 3 days a week, with 2 days of remote working, subject to training. Overview: Download and reconcile cashbooks from bank statements Ensure receipts and payments are correctly categorised noting any discrepancies and refer Run computerised cashbooks from TCAS (policy software system) Reconcile TCAS cash books with monies received Investigate any payroll or pension differences and follow up with third-party contacts Ensure a clear audit trail is contained within the electronic file for any discrepancies Update MI figures in data spreadsheets Raise Insurer payments Raise claim payments Reconcile credit card transactions Reconcile monthly claims bordereau Administer and balance petty cash Reconcile client money accounts and update monthly reconciliation files Administer the process of taking direct debit details over the telephone Administer the process of transferring monies between policies Submit Direct Debit Det and DDI submissions Input Direct Debit rejections from daily ADDACS Take appropriate action to collect any unpaid premiums via ADDACS Respond to queries by phone & email Raise BACS refunds Maintain clients’ records with relevant notes and documentation Run MI Reports Knowledge: Ideally have a minimum of 2 years Accounts experience with a good Administration & Customer Service background. Skills: Self-motivated and shows initiative Financial and numerical skills including high levels of accuracy and analytical skills Excellent communication skills – verbal & written Ability to work under own initiative and as part of a team Good organisation skills and an excellent attention to detail An ability to manage time effectively and have a pro-active approach to work A strong ability to multitask Strong Excel skills are required (SUM, COUNT, VLOOKUP, IF and Pivot Tables) Qualifications: GCSE Maths and English (or equivalent) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent