You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac You will play a large part in maintaining the professional image of the Health Board ICT Services.Interaction with customers and the Health Board ICT Services staff at all levels will be of the utmost importance; in particular an excellent working relationship between the post holder and the main customer contacts will be essential.- Ensure their own knowledge of network and security systems is underpinned by both theoretical knowledge, acquired through appropriate training and research, such as specialist vendor training; and practical experience in networking support.- Support the ICT Network Services Team Leader in the management and maintenance of networking and security systems, including testing, installation, commissioning and replacement.- Monitor the network infrastructure on a day-to-day basis, ensuring that all errors, breaches and alerts are identified and addressed.- Identify and evaluate areas which will benefit from improvement.- Be required to work daily with minimal supervision.- You may be required at times to work outside of standard working hours. You could also be expected to join on an ongoing basis an out of hours on-call escalation rota.