Sky Outbound Customer Sales Representative
Minimum Requirements: 1 years targeted sales experience within the last 3 years
Location: Remote, Mainland UK only
Competitive salary and bonus: £23,000 plus average bonus earning potential of £6,000 per annum.
Hours: 37.5 hours per week
Start dates: 20th January 2025
Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
Right now, we're recruiting Sky Outbound Customer Sales Representatives in a role that offers great work life balance, working from home and an engaging onboarding experience.
The role you'll do:
As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the market-leading Sky brand. Day-to-day, you'll:
* Use your sales and communication skills to upsell products
* Build rapport with customers, get to know their individual needs and put their interests first
* Provide peace of mind by finding the right solution for every customer
How you'll be rewarded:
* 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
* Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
* Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
* Sales bonuses - Each month you'll get the chance to earn some extra take home pay
* Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
* Pension scheme - Matched employer contributions up to 5% of basic salary
* Life assurance - Employer funded cover of 4x basic salary
* A free annual D&G protection plan - Access to discounted rates for family and friends too
* Incentives - Regular incentives with amazing prizes to be won
* Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
* And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes
What else to expect:
* In a 2-week training programme (Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
* This department has 2 shift patterns on a 2 week rotation based on a 37.5-hour contract
o Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
o Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm
* Working from home
* We'll provide all the equipment you need, but you must have broadband access
The experience and skills you need:
* 1 years continuous and targeted sales experience within the last 3 years
* A background in targeted sales and customer service
* A driven mindset with strong customer service and sales skills and a love for hitting targets
* Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
* A team player committed to creating an excellent customer experience
* Unflappable and resilient attitude to juggle tasks
Immediate interviews available. Apply today to find out more.
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