The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies. We are at the forefront of innovative clinical care, and we challenge boundaries. Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support. We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities. Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future. Job Title: Online IT Sales Administrator (3 month contract) Location: Daventry Full Time: 37.5 hours Annual Salary: £23,400 PLEASE NOTE, THIS IS A FIXED TERM CONTRACT ENDING 3 MONTHS AFTER COMMENCEMENT OF EMPLOYMENT Job Purpose Pricing, photographing, listing, and selling technical items via the charity’s online eBay store. They will also be responsible for cleaning the items and they will pick, pack, and dispatch the items to the customers. Key Responsibilities • Respond to customer service inquiries and messages on eBay • Gain technical knowledge and research items to accurately advertise stock and set prices for auctions and "Buy it Now" sales with associated photography • Assist in preparing stock for bulk sales and check stock during stock takes • Securely pack sold items and dispatch to customers • Manage current listings and relists on the charity’s listing platform • Ensure stock levels are posted for sale in a way that will maximize the value of donations • Physically move technical equipment weighing up to 25KG • Help unload new collections of IT equipment and store them within the secure area of the warehouse • Follow all health and safety policies, procedures, and regulations Compliance Responsibilities All colleagues hold additional responsibilities regarding: • Health & Safety and Environment. • Safeguarding • Data Protection • Equality, Diversity, and Inclusion • Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. Person Specification • Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date. • Collaborative approach to achieving departmental and wider organisational objectives • Passion for the work that TAAS does • A flexible approach to allow adaptability to the changing needs of the organisation • Interest in technology and sustainability • Computer literate • Ability to learn new systems quickly • Ability to consistently lift up to 25KG • Familiarity with eBay and customer service • Attention to detail • Good communication skills • Willingness to work in a warehouse setting The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.