Our client has a permanent, full time vacancy for an IT Systems Process Analyst. As a Systems Process Analyst, you will play a critical role in driving process improvements and system efficiency across the firm’s business functions. The successful candidate will work closely with legal and support teams to optimise workflows, integrate solutions, and enhance the use of legal and business software, with a focus on Intapp products, 3E Mattersphere, and the Microsoft Office 365 stack. You will also support data-driven decision-making through reporting and automation tools like SQL, PowerBI, Power Automate, and Power Apps.
This role will also need to work outside of office hours as and when this is required by your manager for works that cannot be completed during working hours or emergency situations. This is considered as being part of the role and will include weekend working.
KEY RESPONSIBILITIES:
1. Collaborate with legal and business services teams to analyse, design, and implement process improvements that enhance operational efficiency.
2. Configure, support, and optimise the firm's use of Intapp Time and Intapp Content & Collaboration, ensuring seamless integration across systems and teams.
3. Support the firm's case and matter management systems, including 3E MatterSphere, ensuring effective use and integration with other platforms.
4. Maintain the firms Word template standardisations & customisation u...