Job summary Due to advancement, as an exciting opportunity is available to join the surgical division working with the general surgery & urology directorate. If you can work at a fast pace and strive for excellence this is the ideal position for you. You will need to have excellent computer & interpersonal skills as the position involves communicating effectively with clinicians & administration staff to ensure accurate data recording. Main duties of the job The main responsivities of this position is to ensure that both specialties are meeting their RTT target by way of validating the patients with clocks ticking and escalating for diagnostic tests & treatments. To run daily reports and ensure all data is correct - correcting and highlighting any issues and to support the rota coordinator to ensure adequate junior doctor cover in line with service level requirements. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Date posted 09 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9365-25-0019 Job locations Charles Hastings Way Worcester Worcestershire WR5 1DD Job description Job responsibilities Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability. Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include: missing priority codes, missing clock starts/stops. Source, validate & document accurate RTT data in accordance with agreed practices and standards, Ensuring, the RTT data reported to the Department of Health is accurate. Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner. Liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data. Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy. Identify any pathway trends or specific trends within specialties and highlight areas of concern. Collect additional data on an ad-hoc basis. Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported. Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments. Maintain the high standards of the department by contributing towards individual and team objectives Manage competing demands whilst working across the two directorates. Training new members of staff, whilst maintaining full-service cover. Any other tasks requested of the directorate management team. Job description Job responsibilities Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability. Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include: missing priority codes, missing clock starts/stops. Source, validate & document accurate RTT data in accordance with agreed practices and standards, Ensuring, the RTT data reported to the Department of Health is accurate. Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner. Liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data. Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy. Identify any pathway trends or specific trends within specialties and highlight areas of concern. Collect additional data on an ad-hoc basis. Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported. Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments. Maintain the high standards of the department by contributing towards individual and team objectives Manage competing demands whilst working across the two directorates. Training new members of staff, whilst maintaining full-service cover. Any other tasks requested of the directorate management team. Person Specification Qualifications Essential GCSE English and Maths at Grade C or above Advanced IT skills including Word, Excel, Outlook and Internet Desirable AMSPAR medical terminology qualification. Personal Qualities Essential Able to work in demanding conditions where there is a high volume of activity Accurate and attention to detail Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices Able to prioritise workloads Willing to work flexible hours Experience Essential Previous validation/data management experience Previous experience working in a busy office Working knowledge of Oasis / PAS / Bluespier / CLIP Previous experience of dealing with members of the public Desirable Previous medical secretarial / typing/hospital experience. Working knowledge of the RTT access policy. Rota co-ordination experience Knowledge and skills Essential Knowledge and understanding of National Guidelines including 18 week RTT Self-reliant, ability to work independently and as part of a team Good computer skills Working knowledge of Microsoft Office Good telephone skills Excellent verbal and written communication skills Good organisational skills Person Specification Qualifications Essential GCSE English and Maths at Grade C or above Advanced IT skills including Word, Excel, Outlook and Internet Desirable AMSPAR medical terminology qualification. Personal Qualities Essential Able to work in demanding conditions where there is a high volume of activity Accurate and attention to detail Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices Able to prioritise workloads Willing to work flexible hours Experience Essential Previous validation/data management experience Previous experience working in a busy office Working knowledge of Oasis / PAS / Bluespier / CLIP Previous experience of dealing with members of the public Desirable Previous medical secretarial / typing/hospital experience. Working knowledge of the RTT access policy. Rota co-ordination experience Knowledge and skills Essential Knowledge and understanding of National Guidelines including 18 week RTT Self-reliant, ability to work independently and as part of a team Good computer skills Working knowledge of Microsoft Office Good telephone skills Excellent verbal and written communication skills Good organisational skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)