Senior National Account Manager - John Lewis
UK - Field and Home based
Salary - £55,000 - £60,000 plus commission
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary products in the hands of expert practitioners.
The responsibilities of the Senior National Account Manager…. Could this be you?
Sales and Profit Growth:
* Drive growth and success both in store and online.
* Achieve sales goals and KPIs.
* Manage budget and P&L.
* Collaborate with retail partner on growth strategies.
* Lead business expansion and new store openings.
* Ensure adequate stock levels and champion team incentives.
Retail Partnerships:
* Build strong relationships with retail partner.
* Lead strategy meetings and create dynamic joint business plans.
* Negotiate deals and maximize ROI.
Brand Presence:
* Empower teams to deliver exceptional customer service and brand knowledge.
* Optimize online brand presence.
* Drive customer acquisition and retention through digital initiatives.
* Create standout brand activations and moments.
* Maintain high retail and visual merchandising standard.
* Empower generic staff in non-staffed doors to drive the brand confidently.
Team Development:
* Guide and mentor field team staff.
* Drive staff productivity and manage incentive structures.
* Support recruitment, training, and performance management.
Policy Adherence:
* Ensure compliance with policies and procedures.
* Promote health and safety practices.
Retail Leadership:
* Represent the John Lewis retail channel at leadership meetings.
* Support the Retail Director in executing retail summits and strategy days.
* Participate in projects.
Key Qualities:
* Excellent communication and business judgment.
* Strong relationship-building and negotiation skills.
* Experience in digital marketing.
* Highly organized, creative thinker with a team-focused attitude.
* Flexible, with occasional travel and weekend work.
Do you have the below skills?
* Proficiency in Word, Excel, Office 365, and PowerPoint.
* Extensive experience in leading digital and physical retail marketing initiatives and joint business plans.
* Proficiency in Adaptive Insights and Power BI is strongly preferred, with the ability to apply insights for data-driven decision making and actions.
* Proven track record in strategic budgeting, P&L management, and financial forecasting at a senior level.
* 5-7 years of experience in account management within the retail sector, with demonstrated success in managing large national accounts, driving growth, and leading cross-functional teams.
What is in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling, and Financial Protection.
* A 5% pension contribution from the company as well as access to a pension’s advisor.
* Your Birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovation before they hit the shelves so that you can experience the products first-hand.
* 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad, and Kate Somerville.
* Access to Unilever Discounts, an online shopping website discounts on multiple high street brands.
* The opportunity for growth and progression; we really invest in your personal development through our Learning and development platforms.
* Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments.
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