Recruiter: Carla Ballinger
Hiring Manager: Kira Reynolds
Career Grade: TMBS2 - £30,169
Internal Closing Date: 5th Jan 2025
Locations may include:Aldershot, Enfield, Northolt, North Woolwich, Reading, Twickenham and Watford
Why this job matters
To provide logistics support and asset management to BT Operational Field Teams from a network of BT Supply Chain (BTSC) Forward Stock Locations (FSL).
What you'll be doing
• To maintain the highest possible levels of logistical support making sure stock levels are accurate and in line with customer requirements.
• To provide over the counter service - issuing and booking out stock items to customers.
• Receiving and issuing individual customer orders delivered direct to the FSL.
• To arrange 1-1 replacement of key Openreach test equipment to and from the repair agent via TraX.
• To follow in life/Warranty process and regularly return items to ES Triage Centre.
• To maintain card control stock at Managed Kit Rooms (MKR) on behalf of parent site where co-located.
• The post holder will be required to perform regular checks throughout the day both inside the FSL and outside in the
• yard for stock checks, deliveries, skip checks etc.
• Will be required to regularly lift 15kg from a floor location, or shelving no higher than chest height.
• To make sure deliveries and collections are completed safely, ie cordoning off as appropriate.
• To make sure stock is stored in line with Health and Safety procedures.
• The post holder will require a good level of dexterity to enable them to pick and pack and despatch a large portfolio
• of items that can vary in size and weight.
• To be able to drive to cover other sites if required that may require some distance within the geographical patch.
What's in it for you? What are the benefits?
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include
• Tailored training and development opportunities to continue to build your career
• 22 days’ annual leave (not including bank holidays)
• Pension scheme - you contribute 5%, BT contributes 10%
• Discounted BT broadband and BT Sport, BT TV and Mobile
• Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.