1. Present a positive and friendly image to dispensary and pharmacy patients, as well as other visitors, handling queries in a professional, courteous, and efficient manner.2. Assist with the intake and giving out of prescriptions including electronic transactions, as well as support stock control, ordering, and restocking in the dispensary.3. Responsible for the booking in and printing of prescriptions and medication requests (emailed requests or EPMA) onto a manual system with the view to moving to an electronic system in the future.4. Additionally, when needed, the post-holder will help to ensure medication deliveries are availablefor transport times.5. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, and referring to the relevant member of the medicines management team as necessary.6. To implement administrative tasks in a thorough, logical and repeatable way.7. To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.8. Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc.using Microsoft Office Applications along with data input and maintenance of a variety of records.9. Carry out a range of administrative tasks such as:a. Order stationery electronically using NHS Supplies Software, maintaining adequate stock levels.b. Act as requisitioner on E-procurement software. Receipt goods/ services on the software and process the invoicesc. Deal with telephone enquiries to the departmentd. Maintaining Managers electronic diaries, arranging meetings, rooms,refreshments as necessarye. Gather Agenda items and prepare papers and agendas for meetings. Attend meetings to take minutes. Transcribe and produce minutes working to set deadlinesf. Receive and distribute incoming mailg. Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc. 10. To carry out such tasks as may be assigned to you and that are commensurate with thegrade. For full information regarding required qualifications and experience please refer to the job description and person specification.