Deputy Hotel Manager – Aurora Foxes Location: Minehead, Somerset Salary: £29,000.00 - £31,000.00 Depending on experience and qualifications Hours : 40 hours per week – the role will involve shift work including some evenings and weekends Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place. We believe in changing lives and giving our students the skills, knowledge, and confidence to successfully shape their own future. Our aim is to equip our young adults with the life and hospitality skills to become work ready, life ready. The main purpose of the role: As our Deputy Hotel Manager your role will be to support the hotel leadership team to develop and coordinate the running of Foxes Hotel. The role requires the highest of professional standards in Hospitality and Education, and this is always promoted and maintained. This role requires you to assist the Hotel Manager and team to ensure that we provide an excellent level of service, enabling us to achieve the required level of hotel bookings to meet business needs and to ensure our students are provided with realistic experiences. To help achieve this, you will work collaboratively with the Vocational Programme Lead and SLT team. Key duties: Support leadership to develop and coordinate the work of the Foxes Hotel Team enabling them to perform at the highest professional level Mentor, support and develop the Foxes Hotel Team, identifying and supporting appropriate CPD that enhances the work of individuals within the team and allows professional progression. Support the Hotel Manager to put together the hotel rota, working in collaboration with members of SLT to ensure that it meets the needs of students, health and safety compliance, and the hotel business needs. To ensure all shifts are covered in the absence of team members for events/functions Work collaboratively with SLT to develop vocational business opportunities ensuring that they meet the training requirements and needs of our students. Support the Hotel Manager to manage and develop all financial matters relating to Foxes Hotel. Take responsibility for keeping meeting budget targets. Ensure all purchase orders are raised prior to purchases and take responsibility for managing supplier relationships Deliver an outstanding guest experience including quality of reception delivery, booking process, quality of food, quality of service, cleanliness of accommodation, public areas and non-public areas of the hotel. Work collaboratively with the Vocational Programme Lead (VPL) in the development of the vocational qualifications Duties will vary, you must expect to diversify and lend a hand wherever is required. Successful candidate qualities: Essential: Management experience in a hospitality setting Management experience in leading a team A good understanding of quality assurance and compliance in a hotel setting A good understanding of all departments in a hotel Proactive in marketing ideas to raise the profile of the business Experience of Epos and booking systems Experience of managing budgets and finances Experience of working with suppliers and other stakeholders Desirable: Level 4 Hospitality Management qualification Level 3 qualification in Food Safety Level 3 Health and Safety Maths and English at Level 2 Educational background in hospitality What’s on offer? Full training and continued support Opportunity to gain qualifications, which will be funded by us 10% off accommodation, hot drinks and food at Foxes Hotel Life assurance and pension Health cash back plan Car lease scheme Bike to work scheme Perk box Free parking Apply/Enquiries If you are interested in this role then please apply on-line and complete our application form. For more information on this position please contact 07918 144908 / adele.richardthe-aurora-group.com Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.