Senior Customer Service Advisor – Coalville (moving to Castle Donnington June 2025)
Location: Coalville
Salary: Negotiable depending on experience £36,000 to £38,000
Working hours: Mon to Fri 39 hours
27235
We are recruiting for an experienced Senior Customer Service Advisor for our clients leading supplier workshop in Coalville (Site will be relocating to Castle Donnington in 2025)
This is a exiting opportunity for a Service Controller to join a state of the art workshop, great team and site that offers training & promotion opportunities.
For this customer facing Service Advisor opportunity you must have experience preferably within a car dealership Service department as a service advisor or Service controller, or in a commercial / HGV workshop
Service Controller role:
- This Service controller position entails dealing with the customer as they wish to book work into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. This customer controller role is within a busy Workshop that requires someone who can deal with the volumes while delivering a high standard of customer service.
- Dealing with invoices and preparing estimates
- Maintaining control of parts in the service department
- Deliveries
- warranty returns
Benefits:
- No weekends
- Enhanced holiday
- Company pension
Requirements
- The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. / HGV service controller
- Excellent customer service
- Upsell ability
- Must hold a Full UK driving licence
If you have any further questions then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first.
INDAS
Octane Reference:
Consultant: Billy Olivier
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.