We are seeking a skilled and motivated Account Coordinator to join our team in Milton Keynes.
Are you an experienced and highly organized professional in the facilities management industry? Do you thrive in a fast-paced environment, coordinating multiple accounts and building strong client relationships? If so, we have an exciting opportunity for you!
As as Account Coordinator you will provide comprehensive administrative support and coordination to meet the requirements of the Account Teams, ensuring consistent and proactive support to the FM Operation. The role requires the ability to work under minimal direction and communicate effectively with other staff. A flexible approach with statistical, computer and administrative skills is required.
Principle Duties and Responsibilities
* Coordinate the work flow for all client and internal requests, to ensure effective completion of work in accordance with SLAs;
* Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end;
* Liaise with customers and operational delivery teams to arrange all sub-contractor service visits as per the PPM regime;
* Maintain CAFM logs, ensuring accurate information is obtained and entered to demonstrate progress to the client, providing an internal audit trail;
* Obtain and upload all relevant Sub-Contractor compliance documentation and PPM paperwork against work orders and ensure the CAFM syst...