Must be a Driver. Can be considered motorbike as well.
Position Overview: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.
Benefits: Competitive hourly rate depending on experience, 28 days annual leave (pro rata for part time hours), full time and part time shifts available, company pension scheme, mileage paid for business use, car business insurance paid, enhanced Adult Workforce DBS paid, paid training – mandatory and care certificates.
Key Responsibilities:
1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s).
2. Maximising Service User interests by liaising with internal and external stakeholders and implementing each Service User support plan.
3. Safeguarding the rights and dignity of each Service User.
4. Fostering a positive environment in which Service Users are actively engaged.
5. Conducting daily assessments of Service Users' mental and physical state; updating associated records and informing management.
6. Supporting Service Users to build their confidence, self-esteem, and their ability to manage their mental health symptoms.
7. Providing personal delivery of physical and mental support to Service Users.
8. Promoting Service Users' health and assisting in their accurate medication.
9. Promoting Service Users' hygiene and personal presentation.
10. Supporting Service Users with developing social skills and future independent living.
11. Supporting Service Users with their daily living skills and domestic chores.
12. Supporting Service Users with scheduling and attending appointments and daytime activities.
13. Supporting Service Users to use public transport.
14. Encouraging and motivating Service Users into employment, voluntary work, and/or education.
15. Maintaining the cleanliness, quality, security, and safety of each home and individual service user accommodation.
16. Accurate and timely update of Service Users and house records.
17. Conducting regular two-way communication with Service Users and management.
18. Key Work with designated Service Users; and delivery of specific support as outlined in their support plans.
19. Successfully achieving the individual objectives set by the company.
20. Enhancing current operations through continuous improvement.
Qualifications: The following qualifications, skills, and experience are desirable for this role:
1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
2. Strong living skills that can be transferred to service users, i.e., all daily living skills.
3. Competence in the use of Microsoft Office and Internet applications.
4. Strong English spoken, listening, and written communication skills.
5. Full driving licence desirable and use of own car to transport Service Users.
All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment and comply with the Data Protection Act 1998 and Health and Safety at Work Act 1974.
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