About the role
Customer Advisor - Checkouts
Part time - 22.5 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour
B&Q Stratford-Upon-Avon
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this.
Key responsibilities
1. Become an expert advisor and get to know every customer and their home improvement projects.
2. Provide excellent customer service at the tills.
3. Assist with sales, click & collect, setting up displays, and maintaining store appearance.
4. Participate in training across various areas.
Required skills & experience
Happy to help, eager to learn, and a bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to ensure you're refreshed and able to perform at your best.
For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
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