Veterinary Receptionist - Haven Veterinary Surgeons
Practice Site:
1. Haven Veterinary Surgeons
Haven Veterinary Surgeons
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at our practice Haven vets
Location: Great Yarmouth
Contract: Permanent Position
Hours: 38.63
Shift Pattern: Monday to Friday between the hours 8am-7pm on a rotation basis + 1 in 4 Saturdays.
(Haven vets)
Take a look at the practice here: Vet Collection link
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
About the role:
Day-to-day duties of the role will include:
· Answering phones and booking appointments
· Responding to queries via phone, in person and email
· Registering new clients
· Completing insurance forms
· Dispensing medications
· Taking payments
· And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
· Previous Receptionist experience is essential, veterinary experience is a plus!
· Resilient with the ability to cope with potentially distressing and emotional situations
· An excellent communicator with strong empathy
· Excellent customer service skills and experience in dealing with members of the public
· A positive attitude and excellent teamwork skills
· Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so