Senior Web Analyst Job Description We are looking for a Senior Web Analyst to join the NEXT Total Platform team and work with the REISS team Let’s talk numbers. When it comes to UK retail, it’s hard to find a bigger name. We sell thousands of items an hour and are expanding our e-commerce business by the second. For anyone in Data, this is the place to learn. To grow. And to thrive. eCommerce Data provides the department and the business the means to see what is working and what is not by drawing data and analysing patterns of shopping on our site and in general. The role Are you an expert in interpreting data? Here, you’ll be at the forefront of overseeing and interpreting online and customer data to drive strategic decisions and enhance online customer experiences. So what does this mean day-to-day for you as a Senior Web Analyst at NEXT, specifically? • Tracking and analysing website metrics using Big Query and Google Analytics. • Presenting complex analytical findings into clear, concise reports and presentations that communicate actionable recommendations to a range of audiences. • Interrogating large volumes of data from a range of sources, including customer, transactional online. • Proactively identifying opportunities to support improvements to the customer experience. • Acting as the sole point of contact for our partner brand REISS and managing relationships. • Communicating and collaborating with cross functional teams within eCommerce and the wider business. • Create reports and dashboards to communicate findings to stakeholders. • Analyse on site tests/on-site changes and provide recommendations with an ethos of continuous improvement. • Lead and work with the wider REISS trading team to analyse digital marketing campaigns with a view of maximising return on investment. You’ll be doing all this from our Head Office in Leicester (minimum 3 days in the office per week) and our Central London offices (1 day per week). Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working. Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On. So if you’re an expert in the Web Analysis field, have strong SQL and BigQuery skills and considerable Databricks knowledge, a strong ability to communicate with internal and external teams, work with initiative and can build great working relationships within the business and partner businesses, this is the place for you – and your career. Benefits • Competitive salary band of £52,000 - £64,000 • Flexible working • Travel to furthest office covered by NEXT • Annual company performance based bonus • Sharesave scheme, which allows you to invest in NEXT and claim your share of our success • Annual Pay Reward • Pension 3% Employer/ 5% Employee • 25 days holiday plus bank holidays (can also buy/sell up to 3 days) • 25% staff discount and free next day delivery to desk for online purchases • A newly refurbished subsidised restaurant and bar • Staff shops in Yorkshire and Leicestershire • Juice bar and coffee shop • Gympass - discounted gym membership • Free company bus service to and from Leicester city centre and other areas • Onsite nursery (salary sacrifice scheme) in Leicester • A digital GP healthcare service • & loads more About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world So we’ve gone global About some of our Benefits • 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT) • Company performance based bonus • Sharesave scheme • On-site Nursery available; OFSTED outstanding in all areas • 10% off most partner brands & up to 15% off Branded Beauty • Early VIP access to sale stock • Access to fantastic discounts at our Staff Shops • Restaurants with great food at amazing prices • Access a digital GP and other free health and wellbeing services • Free on-site parking • Financial Wellbeing - Save, track and enhance your financial wellbeing • Apprenticeship - Grow and develop on the job whilst gaining a qualification • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store • Support Networks - Access to Network Groups to empower and celebrate each other • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careersnext.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.