Job Title: Key Account Management Specialist (E-commerce)
Company Name: Amorepacific UK ltd
Brands: Laneige & Innisfree
Minimum Exp: 2+ Years (Beauty / Retail Industry)
Job Location: Soho (London, United Kingdom).
Salary: £30,000 to £40,000 PA.
Job Summary
Reporting to the Key Account Manager (eCommerce), the KAM-Ecomm will play a crucial role in supporting the growth and success of Pure players & key eCommerce retail accounts.
This role will involve coordinating across multiple teams, maintaining strong relationships with retail partners, and ensuring seamless execution of marketing, sales, and operational strategies.
Principal Accountabilities
* Maintain strong relationships with external retail partners, ensuring clear, professional communication via email, regular meetings, and retailer visits.
* Manage new and existing product launches, including New Line Form creation, tracking post-launch performance, and identifying opportunities for optimisation.
* Update and maintain the Retailer Sales Dashboard, analysing key performance metrics and trends to generate insights, track business performance, and identify areas for optimisation and improvement.
* Assist in weekly and monthly reporting, presenting actionable insights and solutions to the team.
* Track retailer and competitor activity to identify market trends, assess competitive positioning, and provide insights that inform strategic decisions.
* Recommend marketing initiatives, collaborating closely with the Key Account Manager to align strategies with business objectives and drive brand visibility.
* Develop and align the GWP & promotional calendar, coordinating with internal teams and retail partners to maximise impact during key events such as Black Friday, seasonal campaigns, and product promotions.
* Work closely with the Supply Chain and Order Management teams, tracking replenishment orders to ensure smooth stock flow and availability.
* Collaborate with internal stakeholders, including Operations, Brand, Creative, Sales, and Marketing teams, to ensure seamless execution of commercial strategies.
* Support the development and implementation of the long-term eCommerce Roadmap, working towards clearly defined growth objectives and identifying opportunities for innovation and expansion.
Key Experience and Skills
* 2+ years’ experience assisting with Key Accounts or Beauty Buying, preferably working with retailers such as Look Fantastic, Cult Beauty, Beauty Bay and ASOS.
* Experience in all aspects of developing and maintaining sales strategies to meet company objectives
* BA or higher degree in Business, Marketing or Management; MBA a plus
* Strong financial and analytical background
* Strong understanding of customer and market dynamics and requirements
* Strong communication and negotiation skills
* Excellent multitasking and project management skills
* Able to work under pressure & tight schedule