Exciting Opportunity! Join Our Team at Bupa Dental Care Enniskillen
Position: Lead Receptionist (Full-Time Fixed Term 12 Months)
Location: Enniskillen, Northern Ireland
Working Hours:
* Monday: 8:30 AM - 5:30 PM
* Tuesday: 8:30 AM - 5:30 PM
* Wednesday: 8:30 AM - 5:30 PM
* Thursday: 8:30 AM - 5:30 PM
* Friday: 8:30 AM - 5:30 PM
Nicola McWilliams is thrilled to announce an exciting opportunity for a motivated and experienced Lead Receptionist to join our friendly team at Bupa Dental Care Enniskillen!
What You'll Love About This Role:
* Conveniently located in the heart of Enniskillen, with beautiful surroundings, shops, and cafes nearby.
* Accessible by public transport and offering on-site parking for your convenience.
* A dynamic and supportive workplace with opportunities to grow your skills.
Essential Requirements:
We are looking for a highly skilled receptionist who is ready to take on the lead role. To succeed in this position, you must have:
* Advanced receptionist skills, including handling complex scheduling, patient management, and multitasking.
* A strong ability to lead and mentor others in reception duties.
* Excellent communication and organisational skills to deliver outstanding service to our patients.
Lead Receptionist Role and Responsibilities:
* Oversee reception and staff rotas.
* Meeting and greeting patients, providing a great first impression and patient journey.
* Booking and amending appointments, answering the phone, updating patient records.
* Co-ordinating the care packages for our patients that have been provided by our clinicians.
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims.
* Excellent customer service skills face to face, telephone and via email.
* Supporting the Practice Manager and clinical team with the smooth running of the practice.
* Handling payments.
* Accessing sensitive information whilst maintaining patient confidentiality.
Your Skills and Experience:
* Confident leading a team.
* Ability to be positive and professional in a fast-paced environment.
* Previous administration or receptionist experience, preferably within a healthcare setting.
* Strong communication skills face to face, via telephone and email.
* Proficient with Microsoft Word and Outlook with overall strong organisation skills.
* Previous experience with promoting company products and services.
* Preferred Dentally experience.
Your Salary and Benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates and the opportunity to increase this through training and development.
* Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues.
* My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
* Access to discounts at a wide variety of gyms and fitness facilities across the UK.
* Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP).
* Discounted dental insurance which can be extended to immediate family members.
* Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
* Wagestream – Access your income before payday, if and when you need it.
* Access to career pathways and support throughout your working life with Bupa Dental Care.
So why wait? Apply now to be part of a brilliant team.
Bupa Dental Care is an equal opportunities employer.
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