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Salary: £25,183 - £25,992 pro rata, plus 10% unsocial hours for qualifying shifts
Hours per week: 25 hours
Interview date: Thursday 09 January 2025
Respite Service Promoting Health, Ensuring Care
We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.
Main duties of the job
At Bradbury Manor we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities. We work with families, paid and unpaid carers to ensure that they are also involved and listened to, supporting the customer in the most appropriate way to enable them to maximise their independence.
We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.
Job responsibilities
Specific duties and responsibilities include:
1. Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence through the key-worker system.
2. Planning activities for and with customers, considering differing needs, wishes and preferences.
3. Support customers in maintaining and developing relationships.
4. Undertake sleeping-in duties or waking night duties on the premises when required.
5. Act as a link person between the customer and work, college or leisure establishments, advising those establishments as necessary on the requirements or needs of the customer.
6. Provide emotional and practical support for customers with everyday issues or when faced with difficult decisions or experiences.
7. Assist customers with all aspects of their financial and home management to ensure financial commitments (paying bills, shopping, benefit claims, etc.) are met.
8. Assist customers with household tasks.
9. Assist customers in administering their own medicine, or administer medication if required.
10. Seek advice and guidance from Senior support workers and the Team Leader.
11. Maintain regular communication links with colleagues to ensure a smooth hand-over at the start and end of a shift.
12. Engage in regular supervision sessions with either the Senior support worker or Team Leader.
13. Contact appropriate outside agencies in the event of a serious incident or accident.
14. Accurately complete all records required in accordance with Wiltshire Council policies and procedures.
15. Maintain the confidentiality of all information concerning customers.
16. Undertake any other duties as required and appropriate to the job.
17. This post will involve unsocial and weekend working, as well as sleep-in duties.
Person Specification
Experience
* Experience demonstrating the ability to undertake the role.
* An understanding of relevant procedures and working practices.
* Awareness and understanding of the client group.
* Training and knowledge in a range of procedures and medical equipment to support clients.
* Sensitivity and empathy to build trusting and supportive relationships with clients and families.
* Care skills and basic knowledge of mobility, nutrition, and financial issues to provide practical and emotional support.
* Basic literacy and numeracy.
* Ability to communicate effectively with the relevant client group.
Qualifications
* General Education to GCSE A*-C or equivalent skills and experience.
* Current knowledge of relevant legislation and guidance in relation to working with, and safeguarding of, vulnerable adults.
* Willingness to undertake L2 Diploma in Health & Social Care (Adults).
* Proven ability to use a variety of communication methods effectively.
* Physically fit and able to perform all requirements of the job role.
* Previous experience of building good working relationships and teamwork.
* Proven ability to remain calm and make decisions in difficult situations.
* Knowledge of First Aid and experience of applying it.
* Awareness of health and safety requirements and able to perform moving & handling safely.
* Knowledge of the principles of Food Hygiene.
* Knowledge of the Person-centred approach.
* Experience of supporting people on a one-to-one basis.
* Driver.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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