The successful candidate will provide office support and will play a key role in the smooth-running of the branch. Duties may include handling customer enquiries via telephone calls, invoice payments and cashing of tills. This role is required to cover a maternity leave on a fixed term basis for a period of 12 months.**Key Responsibilities*** Answer the telephone, transfer calls and take messages to ensure a prompt response to queries and requests.* Deal with routine enquiries from customers, staff and visitors.* Responsibility for reconciling cash receipts e.g., reconcile till floats.* Process purchase orders, sales orders, and invoices.* General admin duties to support all parts of the business with a willingness to take on and learn new tasks. **Skills and Experience*** Organisational and administrative skills, including managing time effectively.* Excellent customer service.* The ability to deal confidently with people with clear and effective communication skills both verbally and written.* Good numeracy skills.* IT literacy and experience of Microsoft packages with the confidence to learn new systems.* Attention to detail.* Responsible and reliable with a flexible attitude. **Benefits** * Accredited Living Wage* Pension Scheme* Death in Service Scheme* Employee Discount* Discretionary annual bonus based on company performance* Extra holidays after one year