Venn Group Capacity Manager SC Cleared 6 month Contract On-site in Wiltshire Inside IR35 – Rate DOE
Our client are looking for an Availability and Capability Manager to join them on a long-term contract.
Responsibilities:
* Oversee and ensure adherence to policies
* Create Capacity plans and forecasts ensuring to maintain plans for current and future demands
* Work closely with the Digital Partnership monitoring teams, identify capacity issues and provide capacity/availability information to allow for effective forecasting
* Act as an SME for capacity and availability relate issues
* Collaborate with Service Management departments and ensure stakeholder recourses are identified and coach
* Assess incident and problems and develop/propose scenarios for addressing capacity constrains defining costs, risks and benefits for each
Skills Required:
* Experience and ability to develop, schedule and facilitate training sessions to internal and external resources
* ITIL V4 Foundation certification required
* Knowledge of computer systems, integration and architecture concepts
* Experience in analytical/reporting techniques
* Understanding of cross systems interrelations in context of global business process
Desirable:
* Further ITIL certifications are desired
If you are intere...