We’re proud that Interact is more than a vendor for our customers; we’re a partner. From the first conversations our Sales Development Representatives and Account Executives have with people, we’re trying to solve their problems.
Enthusiasm, motivation, and intelligence are traits that define the sales team at Interact. They’re driven by establishing relationships with diverse stakeholders and putting in the work to nurture positive outcomes over the long term.
Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.
Our team of customer-focused problem solvers are passionate about helping organizations communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, and Manchester, we operate across North America, EMEA, and Australia.
The Bid Manager will streamline and optimize the sales process by managing RFP/RFI submissions, coordinating POCs, and resolving technical issues to support sales teams in closing deals. This role will act as the key liaison between sales, technical, and product teams, ensuring smooth communication and timely execution of sales projects.
A little about you...
* Manage end-to-end RFP/RFI submissions, including gathering input from stakeholders and submitting high-quality responses.
* Coordinate Proof of Concept (POC) activities with internal teams and clients, ensuring timely execution and alignment on deliverables.
* Handle and prioritize technical support tickets from sales teams, liaising with engineering and product teams for timely resolution.
* Serve as a primary liaison between Account Executives (AEs), sales teams, and internal stakeholders to ensure sales success.
* Attend sales pitches and meetings to gather client requirements and support sales presentations.
* Identify and implement process improvements to enhance sales efficiency and effectiveness.
* Coordinate and manage sales projects, tracking progress, and reporting updates to sales leadership.
* Collaborate with subject matter experts (SMEs) to ensure accurate and compliant responses in proposals and technical submissions.
* Maintain and update a centralized repository of RFP/RFI content and sales collateral.
* Support cross-functional communication between sales, marketing, product, and technical teams for alignment on sales initiatives.
About the role...
* 3-5 years of experience in sales enablement, proposal management, sales operations, or a related role, preferably in a B2B environment.
* Proven experience managing RFP/RFI submissions and POC coordination with a track record of timely and high-quality deliverables.
* Experience with technical ticket management and coordinating between sales and technical teams.
* Strong background in working with Account Executives and cross-functional teams (e.g., sales, product, marketing).
* Familiarity with sales tools like CRM systems (e.g., Salesforce).
* Strong understanding of sales processes and project management principles.
* Knowledge of RFP/RFI best practices and compliance.
* Familiarity with technical sales environments, preferably in industries like software, SaaS, or IT services.
* Experience with CRM systems, content management systems, and proposal software.
* Highly organized with strong project management skills and the ability to manage multiple tasks simultaneously.
* Strong communicator with excellent verbal and written communication skills for cross-functional collaboration.
* Problem-solver with a proactive approach to identifying bottlenecks and improving processes.
* Detail-oriented, ensuring high-quality submissions and accurate project tracking.
* Collaborative team player, able to work effectively with diverse teams, including sales, marketing, technical, and product groups.
* Self-motivated, able to work independently and prioritize tasks without constant supervision.
Why work for Interact?
Aside from the standard benefits such as a competitive salary and pension, you also receive:
* Flexible working: We have office-based teams in the UK, US, and Poland as well as a handful of remote workers across the globe. Each department offers a degree of flexibility through our Flexible Working policy.
* Learning platform: Personal and professional growth is important. That's why we provide access to over 20,000 expert-led development courses through LinkedIn Learning.
* Rewards and recognition: We like to appreciate and inspire our Interactors. Everyone is encouraged to get involved with an internal rewards and recognition program that shines a light on those who go the extra mile.
* Long service awards: Experience is a valued commodity. Many of our team have been contributing towards our success for a long time, and we're thrilled to celebrate them.
* A social place to work: Our company values and culture extend globally, but that doesn't mean each department doesn't have its own ways of connecting too. Whether they're getting together socially or meeting virtually, you'll join a supportive, friendly team that values you.
* Global updates: Communication is at the heart of Interact. To support everyone to feel connected, we have regular global updates with contributions from across the company.
* An exciting and inclusive culture: A core value at Interact is that we put people first. That means we're committed to creating an authentic culture of inclusion where everyone is treated fairly and valued equally.
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