Who we are
Did you know we have a fantastic visitor attraction site at Elan Valley which is open all year round. Our Visitor Centre is complete with Café, Exhibition area, Gift Shop and Bike Hire. Come and join our enthusiastic team and work in one of the most beautiful sites in Mid Wales. Want to see more? Click here to take a look at our website.
You will be working with a fantastic supportive team and this role will see you undertaking a variety of duties, including:
• Serving customers and waiting on tables
• Assist with food preparation/cooking before and during service periods
• Displaying food items and restocking the counter
• Ensure that tables are kept clean and available for customers
• Operating the till
• To ensure a courteous and friendly cafe service is provided to each and every customer
Who you’ll work with
Internal
• Activity Manager
• Deputy Activity Manager
• Senior Activity Instructor
• Activity Instructor
• Receptionist
• Visitor Attraction Staff
External
• Members of the public
• School, youth and community groups
• Local landowners and farmers
About you
No experience necessary - we will provide you with full training!
We welcome applications from candidates with the following three skills:
1. Commitment
2. Motivation
3. Customer service
Job description
Experience of
4. Following health & safety procedures
5. Working with the general public
Knowledge & Skills
6. Enthusiastic about putting our customers first every day
7. Ability to work on own initiative
8. Excellent communication and interpersonal skills
9. IT literate – we use a variety of computer systems which we will teach you
10. Always honest and professional
11. Open to feedback, improving and learning new skills
12. Ability to communicate effectively in English
Good to know
Applications
13. Please apply ASAP - we will review applications on a regular basis until the role is filled with a suitable match.
14. We also accept applications in-person for this site, so pop down and hand in your CV or you can email it to: victoria.hadnett@dwrcymru.com
15. For an informal discussion about this role, please contact: victoria.hadnett@dwrcymru.com and enter the job ID in the subject title line.
Other Useful Information
16. Elan Valley is situated in the county of Powys in mid-Wales and can be accessed easily from the nearby town of Rhayader, which is well served by public transport.
17. Casual positions available with variable hours including regular weekend and bank holidays (hours between 9am and 6pm with a flexible working approach). Permanent contracts considered. To begin with, we are looking to cover three to four shifts per week.
18. Starting ASAP (training days to be completed). Zero hours contract although there will be work available on weekends and throughout school holidays, including the winter period.
Please note, we may close this role sooner if required. Please apply as soon as you can. We may also extend the original closing date depending on interest.
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
Benefits
We have great benefits, including:
· Annual pay review
· Staff Discounts at our visitor attractions
· Full training given and uniform provided
· Beautiful working location
· Flexible working hours
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019.
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