At Strategic Agenda, we empower clients to create meaningful content that inspires action. From global campaigns addressing climate change to translating flagship UN reports, we provide comprehensive communications, content, and capacity-building services to organizations making the world a better place. Our clients include the United Nations and other global organizations working at the forefront of change.
Your role
As a Production Manager, you'll lead both multi-disciplinary projects and a team of project managers, to ensure we continue to deliver excellence to our clients.
Key responsibilities:
Team leadership:
* Collaborate with management to establish KPIs for the project management team.
* Ensure the team consistently meets or exceeds service delivery targets.
* Provide guidance, support, and mentorship to team members.
Client account management:
* Ensure client satisfaction by delivering outstanding service and exceeding expectations.
* Serve as the primary point of contact for clients, building and maintaining strong relationships.
Project coordination:
* Plan, set up, and oversee resources and deliverables for diverse projects, from global advocacy campaigns to developing cutting edge software.
* Manage multiple priorities effectively in a fast-paced environment.
Data-driven decision making:
* Generate and analyze reports to monitor project performance, margins, and budgets.
* Use data insights to support and optimize team performance.
What you’ll bring:
* Proven experience in managing multi-disciplinary projects in an international or fast-paced setting.
* Exceptional organizational and problem-solving skills, with an eye for detail.
* Strong interpersonal and communication skills, capable of maintaining high client satisfaction.
* A proactive and results-oriented mindset with a passion for delivering excellence.
* Familiarity with data analysis and project management tools.
* Previous experience in content, translation, or communications projects is a plus.
Why work with us?
* Make an impact - From broadening the global reach of the latest research on climate change to producing videos on combating poverty, the projects you will manage have a direct impact on making the world a better place
* Variety - We do lots of things well, so you will lead a variety of projects being delivered in many locations. Your typical day might range from helping to plan a trip to the Madagascan rainforest to film a documentary, to managing the launch of a global UN report on climate change.
* Progression - We’re a small company with mighty ambitions so you’ll have a chance to progress if you’re ambitious, have bright ideas and can help the company grow.
* Office environment - We offer a supportive and collaborative environment that values innovation and excellence.
What we need from you
* Positive and confident personality with a can-do attitude
* A great problem-solver
* Experience of working in a fast-paced project management environment
* Commercial sense and negotiation skills
* Highly organised and very good with detail
* Excellent client management skills - cultural sensitivity is a must
* Excellent interpersonal and communication skills
* Able to work independently, take decisions and use your initiative
* Willingness to pitch in and help
Nice to have:
* Experience in the not-for-profit/development sector or a strong desire to work in this sector and a clear understanding of its challenges and rewards
* Second language
Salary and benefits:
£35,000 - £40,000 per annum (depending on experience) plus a range of benefits including:
* Bonus scheme (depending on company and personal performance)
* Training support
* 30 days holiday
* Free yoga in the building
* Health cash plan