Customer Communication Executive - Marketing
Reading - Hybrid working
Contract role
We are looking for a successful candidate to be part of a busy comms squad, working closely with the CVM team, Marketing Managers, Partnerships and Propositions team to deliver against customer experience ambitions, Three+ download targets, stimulating an active user base and offer redemptions.
This is a hugely exciting role so we're looking for a talent with a passion for brilliant creative customer marketing to come and join the team.
Responsibilities
* Liaise with CVM team, Marketing Managers and Propositions team on individual workstreams to deliver customer comms creative requirements
* Working with the CVM Insights team to deliver marketing effectiveness based on conversion/engagement data and test and learn approach
* Writing briefs for In-House Agency defining the requirements to deliver against briefed objectives
* Manage the development and delivery of final creative assets
* Liaise with key support departments (brand, legal, props, partner etc) to ensure creative fits appropriate guidelines
Experience
1. Experience in Customer Comms or related Marketing comms in B2C organisations
2. Experience in driving positive impact on customer behaviour and commercial outcomes.
3. Good stakeholder management experien...