Monday, October 7, 2024
Luxury Senior Living Communities
In Coral Gables, Kendall, Homestead & Weston
Is looking for
Front Desk Receptionist
for its
Brand New Palace at Weston
An Independent, Assisted Living & Memory Care Community
The #1 Priority of this position is…
* Make the best first impression & provide effective customer service.
* Promote positive public relations with residents, family members and guests.
* Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
* Be attentive to surroundings and help as necessary.
* Provide clerical support for the administrative staff.
* Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
* Monitor the doors as to incoming & outgoing persons.
* Maintain lobby area in an orderly manner, free from clutter at all times.
* Report unusual incidents to management.
Qualifications
* Previous experience in work involving public contact such as customer service is desirable.
* Must have excellent communication skills, both verbal and written in English & Spanish.
* Able to operate a multi-line telephone system.
* Must be computer literate with extensive knowledge of Microsoft programs.
* High school degree or equivalent required. College education preferred.
The Ideal Candidate
* Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
* Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
* Must be able to work under pressure and multi-task.
* Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
* Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
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