Retail Sales Advisor - Part time - 20 hours - Bicester Village
Join to apply for the Retail Sales Advisor - Part time - 20 hours - Bicester Village role at Hour Passion
The Company
Hour Passion is a retail brand of the Swatch Group, the world leader in the watch industry, specializing in the multi-brand sale of watches and jewellery. Hour Passion inspires a discerning, international clientele with innovative concepts and excellent customer service. Since 2004, the brand has established itself in the largest international airports and outlets villages in Europe and Asia, offering a unique shopping experience in the field of watches.
Job Description
Sales
* Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
* Ensure familiarity with the product range to provide customers with detailed information.
* Provide reliable information to customers in all matters relating to sales and customer service.
* Help display merchandise as directed.
* Contribute to the store reaching its sales targets.
* Deliver exceptional customer service to every customer, every time.
Security
* Assist in controlling shrinkage through attentive actions on the shop floor.
* Maintain awareness of products and security hot spots.
* Follow Company policy and procedures for opening/closing the store.
Cash Handling/Payment Transactions
* Handle all transactions securely.
* Perform till functions and cashing up duties.
Care of the Store
* Ensure the store is kept clean and presentable at all times.
* Maintain good Visual Merchandising standards.
Communication
* Adhere to company policies and regulations.
* Attend briefing sessions as directed by your line manager.
* Communicate clearly to consumers and colleagues.
Product Knowledge
* Attend regular training days.
* Understand all new products and apply training effectively.
Other
* Undertake all duties and responsibilities directed by your line manager.
Essential
* Experience in the Retail Industry at a sales advisor level.
* Preferably from a watch/jewellery or prestige retail background.
* Must have an understanding of luxury retail.
* Must enjoy their work and have a passion for watches or luxury retail.
* Ability to communicate in other languages including Mandarin/Arabic.
Profile
To provide exceptional levels of customer service to all customers, merchandise, promote, and sell products while meeting all sales targets and Boutique objectives.
Job Location: United Kingdom (England), Bicester Village, OX26 6WN, Bicester
Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom
Seniority level: Associate
Employment type: Part-time
Job function: Retail Luxury Goods and Jewelry #J-18808-Ljbffr